@Article{info:doi/10.2196/mhealth.4011,
author="Eapen, Bell Raj
and Chapman, Barbara",
title="Mobile Access to ClinicalConnect: A User Feedback Survey on Usability, Productivity, and Quality",
journal="JMIR mHealth uHealth",
year="2015",
month="Apr",
day="14",
volume="3",
number="2",
pages="e35",
keywords="mHealth; health information exchange; ClinicalConnect",
abstract="Background: ClinicalConnect, a federated clinical viewer for South West Ontario, Canada, launched a mobile interface in June 2012. Objective: The aim of the study was to assess usability of the mobile interface and the perceived impact on productivity of health care providers and quality of healthcare delivery. Methods: A survey was conducted using the System Usability Scale (SUS) and questionnaires designed to measure productivity and quality based on Canada Health Infoway's Benefits Evaluation framework. Results: The mean SUS score was 67 based on 77 responses. The mean scores for productivity and quality were 3.37 (N=74) and 3.62 (N=71), respectively, on a 5-point Likert scale where 3 was neutral. Conclusions: Users perceived the mobile interface of ClinicalConnect as useful but were neutral about the ease of use. ",
issn="2291-5222",
doi="10.2196/mhealth.4011",
url="http://mhealth.jmir.org/2015/2/e35/",
url="https://doi.org/10.2196/mhealth.4011",
url="http://www.ncbi.nlm.nih.gov/pubmed/25877226"
}