%0 Journal Article
%@ 2291-5222
%I JMIR Publications Inc.
%V 3
%N 2
%P e35
%T Mobile Access to ClinicalConnect: A User Feedback Survey on Usability, Productivity, and Quality
%A Eapen,Bell Raj
%A Chapman,Barbara
%+ HNHB eHealth Office, Suite 108, 293 Wellington Street North, Hamilton, ON, L8L8E7, Canada, 1 9058700577, eapenb@hhsc.ca
%K mHealth
%K health information exchange
%K ClinicalConnect
%D 2015
%7 14.04.2015
%9 Original Paper
%J JMIR mHealth uHealth
%G English
%X Background: ClinicalConnect, a federated clinical viewer for South West Ontario, Canada, launched a mobile interface in June 2012. Objective: The aim of the study was to assess usability of the mobile interface and the perceived impact on productivity of health care providers and quality of healthcare delivery. Methods: A survey was conducted using the System Usability Scale (SUS) and questionnaires designed to measure productivity and quality based on Canada Health Infoway's Benefits Evaluation framework. Results: The mean SUS score was 67 based on 77 responses. The mean scores for productivity and quality were 3.37 (N=74) and 3.62 (N=71), respectively, on a 5-point Likert scale where 3 was neutral. Conclusions: Users perceived the mobile interface of ClinicalConnect as useful but were neutral about the ease of use. 
%M 25877226
%R 10.2196/mhealth.4011
%U http://mhealth.jmir.org/2015/2/e35/
%U https://doi.org/10.2196/mhealth.4011
%U http://www.ncbi.nlm.nih.gov/pubmed/25877226