TY  - JOUR
AU  - Eapen, Bell Raj
AU  - Chapman, Barbara
PY  - 2015
DA  - 2015/04/14
TI  - Mobile Access to ClinicalConnect: A User Feedback Survey on Usability, Productivity, and Quality
JO  - JMIR mHealth uHealth
SP  - e35
VL  - 3
IS  - 2
KW  - mHealth
KW  - health information exchange
KW  - ClinicalConnect
AB  - Background: ClinicalConnect, a federated clinical viewer for South West Ontario, Canada, launched a mobile interface in June 2012. Objective: The aim of the study was to assess usability of the mobile interface and the perceived impact on productivity of health care providers and quality of healthcare delivery. Methods: A survey was conducted using the System Usability Scale (SUS) and questionnaires designed to measure productivity and quality based on Canada Health Infoway's Benefits Evaluation framework. Results: The mean SUS score was 67 based on 77 responses. The mean scores for productivity and quality were 3.37 (N=74) and 3.62 (N=71), respectively, on a 5-point Likert scale where 3 was neutral. Conclusions: Users perceived the mobile interface of ClinicalConnect as useful but were neutral about the ease of use. 
SN  - 2291-5222
UR  - http://mhealth.jmir.org/2015/2/e35/
UR  - https://doi.org/10.2196/mhealth.4011
UR  - http://www.ncbi.nlm.nih.gov/pubmed/25877226
DO  - 10.2196/mhealth.4011
ID  - info:doi/10.2196/mhealth.4011
ER  -