TY  - JOUR
AU  - Ye, Qing
AU  - Deng, Zhaohua
AU  - Chen, Yanyan
AU  - Liao, Jiazhi
AU  - Li, Gang
AU  - Lu, Yaobin
PY  - 2019
DA  - 2019/08/09
TI  - How Resource Scarcity and Accessibility Affect Patients’ Usage of Mobile Health in China: Resource Competition Perspective
JO  - JMIR Mhealth Uhealth
SP  - e13491
VL  - 7
IS  - 8
KW  - mobile health
KW  - technology adoption
KW  - moderating effect
KW  - resource scarcity
KW  - resource accessibility
KW  - resource competition
AB  - Background: The last decade has witnessed many achievements in China’s health care industry, but the industry still faces major challenges among which the uneven distribution of medical resources and the imbalance between supply and demand are the most pressing problems. Although mobile health (mHealth) services play a significant role in mitigating problems associated with health care delivery, their adoption rates have been low. Objective: The objective of this study was to explore the impact of resource scarcity and resource accessibility on the adoption of mHealth from the perspective of resource competition, to examine the concerning factors, and to provide a theoretical basis for promoting mHealth in China. Methods: We used 229,516 original registration records of outpatients to conduct an empirical analysis to examine the adoption of mHealth services from the perspective of resource competition. Results: The adoption rate of mobile services for outpatients was low, accounting for only 31.5% (N=71,707). The empirical results indicated that resource scarcity (beta=.435, P=.01) and accessibility (beta=−.134, P=.02) have a significant impact on the adoption of mHealth. In addition, gender (beta=.073, P=.01) and age (beta=−.009, P<.001) are significantly related to adoption of mHealth. Experience with mHealth has a moderating role in the relationship between resource scarcity (beta=−.129, P=.02), accessibility (beta=.138, P=.04), and adoption of mHealth. Conclusions: In this study we demonstrate that the external environment (resource scarcity and resource accessibility) has a significant impact on the adoption of mHealth. This study also demonstrates that experience with mHealth has a moderating role in the relationship between the elements of the external environment. Finally, we confirm that mHealth is a key factor in the delivery and allocation of medical resources and provide a theoretical basis for government agencies to develop policies on mHealth. 
SN  - 2291-5222
UR  - https://mhealth.jmir.org/2019/8/e13491/
UR  - https://doi.org/10.2196/13491
UR  - http://www.ncbi.nlm.nih.gov/pubmed/31400104
DO  - 10.2196/13491
ID  - info:doi/10.2196/13491
ER  -