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Accepted for/Published in: JMIR mHealth and uHealth

Date Submitted: Sep 26, 2019
Open Peer Review Period: Sep 24, 2019 - Nov 19, 2019
Date Accepted: Feb 22, 2020
(closed for review but you can still tweet)

The final, peer-reviewed published version of this preprint can be found here:

Performance Evaluation of an Information Technology Intervention Regarding Charging for Inpatient Medical Materials at a Regional Teaching Hospital in Taiwan: Empirical Study

Liao M, Lin I

Performance Evaluation of an Information Technology Intervention Regarding Charging for Inpatient Medical Materials at a Regional Teaching Hospital in Taiwan: Empirical Study

JMIR Mhealth Uhealth 2020;8(3):e16381

DOI: 10.2196/16381

PMID: 32209534

PMCID: 7142745

Multiple-Performance Evaluation of IT Intervention in Charging Inpatients Medical Materials: An Empirical Study in One of Taiwan’s Regional Teaching Hospital

  • Min-Chi Liao; 
  • I-Chun Lin; 

ABSTRACT

Background:

The process of manually recording the consumption of medical materials can be time consuming and prone to omission due to its detailed and complicated nature. Implementing the system will better improve work performance.

Objective:

The Information System Success Model was adopted as the theoretical foundation. The opinions of the nursing staff were collected so as to verify the impact of the system intervention on their work performances.

Methods:

This cross-sectional study was conducted in the regional teaching hospital. Nursing staff were invited to participate in the field survey. A total of 296 questionnaires were collected, of which 284 (96%) were valid and so returned.

Results:

Key findings showed that two critical factors both “subjective norm” and “system quality” had a significant positive effect (p<.05) on user satisfaction (R2=0.714). The path of “service quality” to “user satisfaction” existed the marginal significant under the 92% confidence interval. Finally, the explanatory power of the model reached 68.9%.

Conclusions:

The support from top management, the appointment of nurse supervisor as the change agent, the recruitment of seed members to establish a pioneer team, and the promotion of the system through the influence of opinion leaders in small groups were the critical success factors needed for implementing the system in the case hospital. The target system is proved to be able to improve work performance, and the rest of the time saved could be further used for patient care, thereby increasing the value of nursing work. The positive experience gained from this study lay the foundation for the further promotion of the new system. This is for the future studies to be replicated. The example of the successful experience of the case hospital can also serve as a reference for other hospitals in developing countries like Taiwan to observe regrading promoting nursing informatization. Clinical Trial: Not Applicable


 Citation

Please cite as:

Liao M, Lin I

Multiple-Performance Evaluation of IT Intervention in Charging Inpatients Medical Materials: An Empirical Study in One of Taiwan’s Regional Teaching Hospital

JMIR mHealth and uHealth. 22/02/2020:16381 (forthcoming/in press)

DOI: 10.2196/16381

URL: https://preprints.jmir.org/preprint/16381

PMID: 32209534

PMCID: 7142745

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