Published on in Vol 9, No 1 (2021): January

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/20427, first published .
Exploring How Older Adults Use a Smart Speaker–Based Voice Assistant in Their First Interactions: Qualitative Study

Exploring How Older Adults Use a Smart Speaker–Based Voice Assistant in Their First Interactions: Qualitative Study

Exploring How Older Adults Use a Smart Speaker–Based Voice Assistant in Their First Interactions: Qualitative Study

Authors of this article:

Sunyoung Kim1 Author Orcid Image

Journals

  1. Gouda P, Ganni E, Chung P, Randhawa V, Marquis-Gravel G, Avram R, Ezekowitz J, Sharma A. Feasibility of Incorporating Voice Technology and Virtual Assistants in Cardiovascular Care and Clinical Trials. Current Cardiovascular Risk Reports 2021;15(8) View
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  3. Dutsinma F, Pal D, Funilkul S, Chan J. A Systematic Review of Voice Assistant Usability: An ISO 9241–11 Approach. SN Computer Science 2022;3(4) View
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  5. El Kamali M, Angelini L, Caon M, Dulake N, Chamberlain P, Craig C, Standoli C, Andreoni G, Abou Khaled O, Mugellini E. Co-designing an Embodied e-Coach With Older Adults: The Tangible Coach Journey. International Journal of Human–Computer Interaction 2024;40(10):2736 View
  6. McCloud R, Perez C, Bekalu M, Viswanath K. Using Smart Speaker Technology for Health and Well-being in an Older Adult Population: Pre-Post Feasibility Study. JMIR Aging 2022;5(2):e33498 View
  7. Duque M, Pink S, Mortimer M, Strengers Y, Martin R, Nicholls L, Horan B, Eugene A, Thomson S. Troubleshooting as a method in COVID-19 times: smart home ethnographies and remote aged care innovation. Digital Creativity 2022;33(3):188 View
  8. Gudala M, Ross M, Mogalla S, Lyons M, Ramaswamy P, Roberts K. Benefits of, Barriers to, and Needs for an Artificial Intelligence–Powered Medication Information Voice Chatbot for Older Adults: Interview Study With Geriatrics Experts. JMIR Aging 2022;5(2):e32169 View
  9. Kulkarni P, Duffy O, Synnott J, Kernohan W, McNaney R. Speech and Language Practitioners’ Experiences of Commercially Available Voice-Assisted Technology: Web-Based Survey Study. JMIR Rehabilitation and Assistive Technologies 2022;9(1):e29249 View
  10. Blasiak A, Sapanel Y, Leitman D, Ng W, De Nicola R, Lee V, Todorov A, Ho D. Omnichannel Communication to Boost Patient Engagement and Behavioral Change With Digital Health Interventions. Journal of Medical Internet Research 2022;24(11):e41463 View
  11. Kang H, Koh I, Makimoto K, Yamakawa M. Nurses’ perception towards care robots and their work experience with socially assistive technology during COVID-19: A qualitative study. Geriatric Nursing 2023;50:234 View
  12. Chung J, Winship J, Parsons P, Falls K, Bleich M. Stakeholder Perspectives on Implementation of Smart Speakers for Aging in Place in Low-Income Senior Housing: A Qualitative Study. Journal of Gerontological Nursing 2022;48(10):33 View
  13. Carolus A, Augustin Y, Markus A, Wienrich C. Digital interaction literacy model – Conceptualizing competencies for literate interactions with voice-based AI systems. Computers and Education: Artificial Intelligence 2023;4:100114 View
  14. Corbett C, Wright P, Jones K, Parmer M. Voice-Activated Virtual Home Assistant Use and Social Isolation and Loneliness Among Older Adults: Mini Review. Frontiers in Public Health 2021;9 View
  15. Jiménez S, Favela J, Quezada A, Ramachandran R, Juárez-Ramírez R. Towards Conversational Agents to support Informal Caregivers of People with Dementia: Challenges and Opportunities. Programming and Computer Software 2022;48(8):606 View
  16. Duque M, Pink S, Strengers Y, Martin R, Nicholls L. Automation, wellbeing and Digital Voice Assistants: Older people and Google devices. Convergence: The International Journal of Research into New Media Technologies 2021;27(5):1189 View
  17. Shade M, Hama R, Eisenhauer C, Khazanchi D, Pozehl B. “Ask, ‘When You Do This, How Much Pain Are You In?’”: Content Preferences for a Conversational Pain Self-Management Software Application. Journal of Gerontological Nursing 2023;49(1):11 View
  18. Maccario G, Naldi M. Privacy in smart speakers: A systematic literature review. SECURITY AND PRIVACY 2023;6(1) View
  19. Tennant R, Allana S, Mercer K, Burns C. Caregiver Expectations of Interfacing With Voice Assistants to Support Complex Home Care: Mixed Methods Study. JMIR Human Factors 2022;9(2):e37688 View
  20. Kim S, Yao W, Du X. Exploring Older Adults’ Adoption and Use of a Tablet Computer During COVID-19: Longitudinal Qualitative Study. JMIR Aging 2022;5(1):e32957 View
  21. Schroeder T, Haug M, Gewald H. Data Privacy Concerns Using mHealth Apps and Smart Speakers: Comparative Interview Study Among Mature Adults. JMIR Formative Research 2022;6(6):e28025 View
  22. Edwards K, Jones R, Shenton D, Page T, Maramba I, Warren A, Fraser F, Križaj T, Coombe T, Cowls H, Chatterjee A. The Use of Smart Speakers in Care Home Residents: Implementation Study. Journal of Medical Internet Research 2021;23(12):e26767 View
  23. Venkatraman S, Overmars A, Thong M. Smart Home Automation—Use Cases of a Secure and Integrated Voice-Control System. Systems 2021;9(4):77 View
  24. Zhong R, Ma M. Effects of communication style, anthropomorphic setting and individual differences on older adults using voice assistants in a health context. BMC Geriatrics 2022;22(1) View
  25. Lemaire C, Humbert C, Sueur C, Racin C. Use of Digital Technologies to Maintain Older Adults’ Social Ties During Visitation Restrictions in Long-Term Care Facilities: Scoping Review. JMIR Aging 2023;6:e38593 View
  26. Davitt J, Brown J, Degenholtz H. Using Voice and Touchscreen Controlled Smart Speakers to Protect Vulnerable Clients in Long-Term Care Facilities. Innovation in Aging 2022;6(4) View
  27. Islam M, Chaudhry B. A Framework to Enhance User Experience of Older Adults With Speech-Based Intelligent Personal Assistants. IEEE Access 2023;11:16683 View
  28. Czaja S, Ceruso M. The Promise of Artificial Intelligence in Supporting an Aging Population. Journal of Cognitive Engineering and Decision Making 2022;16(4):182 View
  29. Herrmann B. The perception of artificial-intelligence (AI) based synthesized speech in younger and older adults. International Journal of Speech Technology 2023;26(2):395 View
  30. Lifset E, Charles K, Farcas E, Weibel N, Hogarth M, Chen C, Johnson J, Draper M, Nguyen A, Moore A. Ascertaining Whether an Intelligent Voice Assistant Can Meet Older Adults’ Health-Related Needs in the Context of a Geriatrics 5Ms Framework. Gerontology and Geriatric Medicine 2023;9 View
  31. Liu M, Wang C, Hu J. Older adults’ intention to use voice assistants: Usability and emotional needs. Heliyon 2023;9(11):e21932 View
  32. Choi S, Sajib M, Manzano J, Chlebek C. mHealth Technology Experiences of Middle-Aged and Older Individuals With Visual Impairments: Cross-Sectional Interview Study. JMIR Formative Research 2023;7:e52410 View
  33. Brewer R. Understanding voice‐based information uncertainty: A case study of health information seeking with voice assistants. Journal of the Association for Information Science and Technology 2023 View
  34. Yan C, Johnson K, Jones V. The Impact of Interaction Time and Verbal Engagement with Personal Voice Assistants on Alleviating Loneliness among Older Adults: An Exploratory Study. International Journal of Environmental Research and Public Health 2024;21(1):100 View
  35. Chang F, Sheng L, Gu Z. Investigating the Integration and the Long-Term Use of Smart Speakers in Older Adults’ Daily Practices: Qualitative Study. JMIR mHealth and uHealth 2024;12:e47472 View
  36. Cao X, Zhang H, Zhou B, Wang D, Cui C, Bai X. Factors influencing older adults’ acceptance of voice assistants. Frontiers in Psychology 2024;15 View
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  39. Mahmood A, Huang C. Gender Biases in Error Mitigation by Voice Assistants. Proceedings of the ACM on Human-Computer Interaction 2024;8(CSCW1):1 View
  40. Chin J, Desai S, Lin S, Mejia S. Like My Aunt Dorothy: Effects of Conversational Styles on Perceptions, Acceptance and Metaphorical Descriptions of Voice Assistants during Later Adulthood. Proceedings of the ACM on Human-Computer Interaction 2024;8(CSCW1):1 View
  41. Yan Z, Dube V, Heselton J, Johnson K, Yan C, Jones V, Blaskewicz Boron J, Shade M. Understanding older people's voice interactions with smart voice assistants: a new modified rule-based natural language processing model with human input. Frontiers in Digital Health 2024;6 View

Books/Policy Documents

  1. Bérubé C, Fleisch E. Digital Therapeutics for Mental Health and Addiction. View
  2. Jakob D. Human Aspects of IT for the Aged Population. Design, Interaction and Technology Acceptance. View
  3. Li J, Qu N, Penaranda Valdivia K. Social Robotics. View
  4. Vaidya M, Lee C, D’Ambrosio L, Ashebir S, Coughlin J. Human Aspects of IT for the Aged Population. View
  5. Islam M, Chaudhry B. Human Aspects of IT for the Aged Population. View
  6. Langer H, Merkel S. Design, Operation and Evaluation of Mobile Communications. View