Published on in Vol 13 (2025)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/68242, first published .
Innovating Care for Postmenopausal Women Using a Digital Approach for Pelvic Floor Dysfunctions: Prospective Longitudinal Cohort Study

Innovating Care for Postmenopausal Women Using a Digital Approach for Pelvic Floor Dysfunctions: Prospective Longitudinal Cohort Study

Innovating Care for Postmenopausal Women Using a Digital Approach for Pelvic Floor Dysfunctions: Prospective Longitudinal Cohort Study

1Sword Health, Inc, Draper, UT, United States

2Department of Psychology, University of Virginia, Charlottesville, VA, United States

3Department of Surgery, Frank H Netter School of Medicine, Quinnipiac University, Hamden, CT, United States

4Department of Neurosurgery, Hartford Healthcare Medical Group, Westport, CT, United States

5Neurology Department, Centro Hospitalar e Universitário do Porto, Porto, Portugal

Corresponding Author:

Fabíola Costa, PhD


Background: The menopause transition is a significant life milestone that impacts quality of life and work performance. Among menopause-related conditions, pelvic floor dysfunctions (PFDs) affect ∼40%‐50% of postmenopausal women, including urinary or fecal incontinence, genito-pelvic pain, and pelvic organ prolapse. While pelvic floor muscle training (PFMT) is the primary treatment, access barriers leave many untreated, advocating for new care delivery models.

Objective: This study aims to assess the outcomes of a digital pelvic program, combining PFMT and education, in postmenopausal women with PFDs.

Methods: This prospective, longitudinal study evaluated engagement, safety, and clinical outcomes of a remote digital pelvic program among postmenopausal women (n=3051) with PFDs. Education and real-time biofeedback PFMT sessions were delivered through a mobile app. The intervention was asynchronously monitored and tailored by a physical therapist specializing in pelvic health. Clinical measures assessed pelvic floor symptoms and their impact on daily life (Pelvic Floor Impact Questionnaire–short form 7, Urinary Impact Questionnaire–short form 7, Colorectal-Anal Impact Questionnaire–short form 7, and Pelvic Organ Prolapse Impact Questionnaire–short form 7), mental health, and work productivity and activity impairment. Structural equation modeling and minimal clinically important change response rates were used for analysis.

Results: The digital pelvic program had a high completion rate of 77.6% (2367/3051), as well as a high engagement and satisfaction level (8.6 out of 10). The safety of the intervention was supported by the low number of adverse events reported (21/3051, 0.69%). The overall impact of pelvic floor symptoms in participants’ daily lives decreased significantly (−19.55 points, 95% CI −22.22 to −16.88; P<.001; response rate of 59.5%, 95% CI 54.9%-63.9%), regardless of condition. Notably, nonwork-related activities and productivity impairment were reduced by around half at the intervention-end (−18.09, 95% CI −19.99 to −16.20 and −15.08, 95% CI −17.52 to −12.64, respectively; P<.001). Mental health also improved, with 76.1% (95% CI 60.7%-84.9%; unadjusted: 97/149, 65.1%) and 54.1% (95% CI 39%-68.5%; unadjusted: 70/155, 45.2%) of participants with moderate to severe symptomatology achieving the minimal clinically important change for anxiety and depression, respectively. Recovery was generally not influenced by the higher baseline symptoms’ burden in individuals with younger age, high BMI, social deprivation, and residence in urban areas, except for pelvic health symptoms where lower BMI levels (P=.02) and higher social deprivation (P=.04) were associated with a steeper recovery.

Conclusions: This study demonstrates the feasibility, safety, and positive clinical outcomes of a fully remote digital pelvic program to significantly improve PFD symptoms, mental health, and work productivity in postmenopausal women while enhancing equitable access to personalized interventions that empower women to manage their condition and improve their quality of life.

Trial Registration: ClinicalTrials.gov NCT05513417; https://clinicaltrials.gov/study/NCT05513417

JMIR Mhealth Uhealth 2025;13:e68242

doi:10.2196/68242

Keywords



The menopause transition is a major health milestone women face, often associated with a significant psychological, behavioral, and social impact, that can deeply decrease productivity and overall quality of life [Santoro N, Roeca C, Peters BA, Neal-Perry G. The menopause transition: signs, symptoms, and management options. J Clin Endocrinol Metab. Jan 1, 2021;106(1):1-15. [CrossRef]1-Nelson HD. Menopause. Lancet. Mar 1, 2008;371(9614):760-770. [CrossRef] [Medline]4]. Every year, about 27 million women in the United States workforce experience menopause, corresponding to approximately 20% of the workforce [Women in the workplace survey. Biote. 2022. URL: https://biote.com/learning-center/biote-women-in-the-workplace-survey [Accessed 2024-10-01] 5]. Menopause-related symptoms, ranging from cognitive or mental to pelvic floor dysfunctions (PFDs), often emerge between the ages of 44 and 56 years (average age of 51 years in the United States) [Santoro N, Roeca C, Peters BA, Neal-Perry G. The menopause transition: signs, symptoms, and management options. J Clin Endocrinol Metab. Jan 1, 2021;106(1):1-15. [CrossRef]1,OlaOlorun FM, Shen W. Menopause. Oxford University Press; 2020. 3], just when women are likely to move into leadership positions [Women in the workplace survey. Biote. 2022. URL: https://biote.com/learning-center/biote-women-in-the-workplace-survey [Accessed 2024-10-01] 5,Faubion SS, Enders F, Hedges MS, et al. Impact of menopause symptoms on women in the workplace. Mayo Clin Proc. Jun 2023;98(6):833-845. [CrossRef]6]. Menopause has therefore been pointed as a risk factor for female talent loss [Women in the workplace survey. Biote. 2022. URL: https://biote.com/learning-center/biote-women-in-the-workplace-survey [Accessed 2024-10-01] 5-Pierce H, Perry L, Gallagher R, Chiarelli P. Urinary incontinence, work, and intention to leave current job: a cross sectional survey of the Australian nursing and midwifery workforce. Neurourol Urodyn. Sep 2017;36(7):1876-1883. [CrossRef] [Medline]7]. Notably, 1 in 5 women have either quit or considered leaving their job due to the severity of menopause symptoms [Women in the workplace survey. Biote. 2022. URL: https://biote.com/learning-center/biote-women-in-the-workplace-survey [Accessed 2024-10-01] 5,Faubion SS, Enders F, Hedges MS, et al. Impact of menopause symptoms on women in the workplace. Mayo Clin Proc. Jun 2023;98(6):833-845. [CrossRef]6]. Overall costs attributable to menopause symptoms were estimated to amount to up to US $26 billion per year in the United States alone, including US $1.8 billion stemming from indirect costs associated with impaired work productivity [Faubion SS, Enders F, Hedges MS, et al. Impact of menopause symptoms on women in the workplace. Mayo Clin Proc. Jun 2023;98(6):833-845. [CrossRef]6].

Among menopause-related symptoms, PFDs are particularly prevalent, affecting ∼40%‐50% of postmenopausal women [Kołodyńska G, Zalewski M, Rożek-Piechura K. Urinary incontinence in postmenopausal women—causes, symptoms, treatment. Prz Menopauzalny. Apr 2019;18(1):46-50. [CrossRef] [Medline]8,Weintraub AY, Glinter H, Marcus-Braun N. Narrative review of the epidemiology, diagnosis and pathophysiology of pelvic organ prolapse. Int Braz J Urol. 2020;46(1):5-14. [CrossRef] [Medline]9]. Due to the decline in estrogen, the pelvic floor muscles and tissues become thinner, drier, less elastic, and weaker, which can result in conditions such as urinary or fecal incontinence, genito-pelvic pain, and pelvic organ prolapse [Alperin M, Burnett L, Lukacz E, Brubaker L. The mysteries of menopause and urogynecologic health: clinical and scientific gaps. Menopause. Jan 2019;26(1):103-111. [CrossRef] [Medline]10-Angelou K, Grigoriadis T, Diakosavvas M, Zacharakis D, Athanasiou S. The genitourinary syndrome of menopause: an overview of the recent data. Cureus. Apr 8, 2020;12(4):e7586. [CrossRef] [Medline]14].

First-line interventions for PFDs encompass pelvic floor muscle training (PFMT), education, and behavioral change strategies [Abrams P, Andersson KE, Apostolidis A, et al. 6th International Consultation on Incontinence. Recommendations of the International Scientific Committee: evaluation and treatment of urinary incontinence, pelvic organ prolapse and faecal incontinence. Neurourol Urodyn. Sep 2018;37(7):2271-2272. [CrossRef] [Medline]15-Fall M, Baranowski AP, Elneil S, et al. EAU guidelines on chronic pelvic pain. Eur Urol. Jan 2010;57(1):35-48. [CrossRef]21]. PFMT has proven effectiveness in the management of urinary incontinence [López-Pérez MP, Afanador-Restrepo DF, Rivas-Campo Y, et al. Pelvic floor muscle exercises as a treatment for urinary incontinence in postmenopausal women: a systematic review of randomized controlled trials. Healthcare (Basel). Jan 11, 2023;11(2):216. [CrossRef] [Medline]22-Malinauskas AP, Bressan EFM, de Melo AMZRP, Brasil CA, Lordêlo P, Torelli L. Efficacy of pelvic floor physiotherapy intervention for stress urinary incontinence in postmenopausal women: systematic review. Arch Gynecol Obstet. 308(1):13-24. [CrossRef]28], bowel symptoms [Wiegersma M, Panman C, Kollen BJ, Berger MY, Lisman-Van Leeuwen Y, Dekker JH. Effect of pelvic floor muscle training compared with watchful waiting in older women with symptomatic mild pelvic organ prolapse: randomised controlled trial in primary care. BMJ. Dec 22, 2014;349:g7378. [CrossRef] [Medline]26], pelvic organ prolapse [Alves FK, Riccetto C, Adami DBV, et al. A pelvic floor muscle training program in postmenopausal women: a randomized controlled trial. Maturitas. Jun 2015;81(2):300-305. [CrossRef] [Medline]24,Wiegersma M, Panman C, Kollen BJ, Berger MY, Lisman-Van Leeuwen Y, Dekker JH. Effect of pelvic floor muscle training compared with watchful waiting in older women with symptomatic mild pelvic organ prolapse: randomised controlled trial in primary care. BMJ. Dec 22, 2014;349:g7378. [CrossRef] [Medline]26], and genito-pelvic pain [Jorge CH, Bø K, Catai CC, Brito LGO, Driusso P, Tennfjord MK. Pelvic floor muscle training as treatment for female sexual dysfunction: a systematic review and meta-analysis. Am J Obstet Gynecol. Jul 2024;231(1):51-66. [CrossRef] [Medline]29,Torosis M, Carey E, Christensen K, et al. A treatment algorithm for high-tone pelvic floor dysfunction. Obstet Gynecol. Apr 1, 2024;143(4):595-602. [CrossRef] [Medline]30] in postmenopausal women.

Despite high symptom prevalence and their negative impact, many women do not seek care at all (up to 61%) [Waetjen LE, Xing G, Johnson WO, Melnikow J, Gold EB, Study of Womenʼs Health Across the Nation (SWAN). Factors associated with reasons incontinent midlife women report for not seeking urinary incontinence treatment over 9 years across the menopausal transition. Menopause. Jan 2018;25(1):29-37. [CrossRef] [Medline]31-Toye F, Barker KL. A meta-ethnography to understand the experience of living with urinary incontinence: “is it just part and parcel of life?”. BMC Urol. Jan 16, 2020;20(1):1. [CrossRef] [Medline]33]. Low treatment rates are related to multiple barriers to care, including geographical and time constraints, persistent social stigma, the perception that symptoms are a “normal” part of aging [Waetjen LE, Xing G, Johnson WO, Melnikow J, Gold EB, Study of Womenʼs Health Across the Nation (SWAN). Factors associated with reasons incontinent midlife women report for not seeking urinary incontinence treatment over 9 years across the menopausal transition. Menopause. Jan 2018;25(1):29-37. [CrossRef] [Medline]31-Toye F, Barker KL. A meta-ethnography to understand the experience of living with urinary incontinence: “is it just part and parcel of life?”. BMC Urol. Jan 16, 2020;20(1):1. [CrossRef] [Medline]33], and lack of access to trained providers [A Physical Therapy Profile: Wages Earned in the Profession, 2021–2022. American Physical Therapy Association; 2023. 34-Dieter AA, Wilkins MF, Wu JM. Epidemiological trends and future care needs for pelvic floor disorders. Curr Opin Obstet Gynecol. Oct 2015;27(5):380-384. [CrossRef] [Medline]36] or awareness of available treatment options [Waetjen LE, Xing G, Johnson WO, Melnikow J, Gold EB, Study of Womenʼs Health Across the Nation (SWAN). Factors associated with reasons incontinent midlife women report for not seeking urinary incontinence treatment over 9 years across the menopausal transition. Menopause. Jan 2018;25(1):29-37. [CrossRef] [Medline]31-Toye F, Barker KL. A meta-ethnography to understand the experience of living with urinary incontinence: “is it just part and parcel of life?”. BMC Urol. Jan 16, 2020;20(1):1. [CrossRef] [Medline]33]. Consequently, the disease burden experienced by these women might increase. As an example, in a randomized controlled trial, postmenopausal women (n=48) who did not receive PFMT experienced a 50% increase in urinary leakage after one year, while those who performed PFMT showed significant improvement in their condition [Sran M, Mercier J, Wilson P, Lieblich P, Dumoulin C. Physical therapy for urinary incontinence in postmenopausal women with osteoporosis or low bone density. Menopause. 2016;23(3):286-293. [CrossRef]27], underscoring the need for appropriate care for this population.

Digital pelvic rehabilitation solutions have arisen as a potential alternative to improve both access and adherence to treatment. Digital interventions have already been reported to be effective against urinary incontinence [Hou Y, Feng S, Tong B, Lu S, Jin Y. Effect of pelvic floor muscle training using mobile health applications for stress urinary incontinence in women: a systematic review. BMC Womens Health. Oct 3, 2022;22(1):400. [CrossRef] [Medline]37,Bernard S, Boucher S, McLean L, Moffet H. Mobile technologies for the conservative self-management of urinary incontinence: a systematic scoping review. Int Urogynecol J. Jun 2020;31(6):1163-1174. [CrossRef] [Medline]38], even when compared to in-person PFMT [Santiago M, Cardoso-Teixeira P, Pereira S, Firmino-Machado J, Moreira S. A hybrid-telerehabilitation versus a conventional program for urinary incontinence: a randomized trial during COVID-19 pandemic. Int Urogynecol J. Mar 2023;34(3):717-727. [CrossRef] [Medline]39]. Additionally, in a study including mostly postmenopausal women, a self-management mobile app for urinary incontinence has shown higher improvement in quality of life and urinary-related symptoms than an information-only intervention [Wadensten T, Nyström E, Franzén K, Lindam A, Wasteson E, Samuelsson E. A mobile app for self-management of urgency and mixed urinary incontinence in women: randomized controlled trial. J Med Internet Res. Apr 5, 2021;23(4):e19439. [CrossRef] [Medline]40]. However, further evidence is lacking on the specific needs of postmenopausal women, including those with PFDs other than urinary incontinence.

This study aims to assess the feasibility, engagement, and clinical outcomes (namely the impact of PFDs on physical, mental, and work productivity) of postmenopausal women after a fully remote digital pelvic program, combining education with PFMT using real-time biofeedback. This digital pelvic program is asynchronously managed by a physical therapist (PT), and it has previously shown significant clinical improvements in managing urinary incontinence in women [Janela D, Areias AC, Molinos M, et al. Digital care program for urinary incontinence in females: a large-scale, prospective, cohort study. Healthcare (Basel). Jan 8, 2024;12(2):141. [CrossRef] [Medline]41]. This study hypothesizes that participants would report improvement in all outcomes after the program. The findings collected could inform health care providers, researchers, and policy makers about the potential of remote digital pelvic programs to improve health outcomes and accessibility for postmenopausal women with PFDs.


Study Design

This is a real-world, prospective single-arm observational cohort study. The recruitment period was from December 1, 2022, until July 29, 2024, and the home-based digital pelvic program was conducted between December 1, 2022, and August 8, 2024. This study was reported in accordance with STROBE (Strengthening the Reporting of Observational Studies in Epidemiology) guidelines (Table S1 in

Multimedia Appendix 1

Supplementary tables.

PDF File, 338 KBMultimedia Appendix 1).

Ethical Considerations

This research was conducted in accordance with the Declaration of Helsinki and all applicable ethical guidelines and regulations. The protocol was prospectively approved by the Advarra Institutional Review Board (Pro00064510) and registered on ClinicalTrials.gov (NCT05513417) on August 24, 2022. Electronic informed consent was obtained from all participants. Participants were informed of their right to withdraw from the study at any time without any adverse consequences. All collected data underwent a rigorous anonymization process to safeguard the privacy of the individuals involved in the research. The data collection and analysis procedures complied with established guidelines and regulations. Participants were not offered any form of compensation.

Participants

Female beneficiaries of employers or health plans covered by the Sword Bloom program (Draper, Utah, United States) across 50 states in the United States and the District of Columbia were invited to apply. Individuals in the postmenopausal phase, defined as at least 1 year after their final menstrual period [Menopause. World Health Organization. URL: https://www.who.int/news-room/fact-sheets/detail/menopause [Accessed 2025-01-08] 42], who reported PFDs encompassing conditions such as urinary conditions (including incontinence and voiding dysfunctions), pelvic organ prolapse, bowel conditions, and genito-pelvic pain were included in this study. This diverse array of PFDs was included considering common conditions among postmenopausal women [OlaOlorun FM, Shen W. Menopause. Oxford University Press; 2020. 3,Angelou K, Grigoriadis T, Diakosavvas M, Zacharakis D, Athanasiou S. The genitourinary syndrome of menopause: an overview of the recent data. Cureus. Apr 8, 2020;12(4):e7586. [CrossRef] [Medline]14,Bohle B, Belvis F, Vial M, et al. Menopause and obstetric history as risk factors for fecal incontinence in women. Dis Colon Rectum. Aug 2011;54(8):975-981. [CrossRef] [Medline]43], and to evaluate the feasibility and outcomes of the intervention across multiple conditions for which pelvic rehabilitation is recommended as first-line treatment [Abrams P, Andersson KE, Apostolidis A, et al. 6th International Consultation on Incontinence. Recommendations of the International Scientific Committee: evaluation and treatment of urinary incontinence, pelvic organ prolapse and faecal incontinence. Neurourol Urodyn. Sep 2018;37(7):2271-2272. [CrossRef] [Medline]15-Fall M, Baranowski AP, Elneil S, et al. EAU guidelines on chronic pelvic pain. Eur Urol. Jan 2010;57(1):35-48. [CrossRef]21,Torosis M, Carey E, Christensen K, et al. A treatment algorithm for high-tone pelvic floor dysfunction. Obstet Gynecol. Apr 1, 2024;143(4):595-602. [CrossRef] [Medline]30,NICE guideline NG210 - pelvic floor dysfunction: prevention and non-surgical management. National Institute for Health and Care Excellence (NICE); Dec 9, 2021. URL: https://www.nice.org.uk/guidance/ng210 [Accessed 2025-03-24] [Medline]44].

Exclusion criteria comprised: (1) inability to perform 20 minutes of light to moderate exercise; (2) active cancer or under treatment for cancer; (3) surgery, significant trauma, or other conditions where mobilization is contraindicated; (4) clinical red flags suggestive of serious underlying conditions not cleared by their attending physician; (5) signs of acute, serious neurologic compromise; (6) clinical conditions (eg, dementia) precluding compliance with autonomous home-based exercise; (7) pelvic infection or suspicion of inflammatory bowel disease; (8) contraindication for the use of an intravaginal device; and (9) allergy to silicone. These criteria were selected in order to exclude participants that require medical referral and conditions that prevent autonomous engagement with the program, guaranteeing participant’s safety.

Participants were considered dropouts in the absence of exercise sessions for 30 consecutive days. Those who did not complete reassessment surveys but were compliant with the intervention were not excluded.

Intervention

The intervention had an average duration of 10 weeks and consisted of biofeedback-mediated PFMT, functional exercises, and education (Table S2 in

Multimedia Appendix 1

Supplementary tables.

PDF File, 338 KBMultimedia Appendix 1), as previously described [Janela D, Areias AC, Molinos M, et al. Digital care program for urinary incontinence in females: a large-scale, prospective, cohort study. Healthcare (Basel). Jan 8, 2024;12(2):141. [CrossRef] [Medline]41]. Briefly, after enrollment, participants completed an onboarding form with demographic and clinical information and selected a PT specializing in pelvic health who oversaw and continuously tailored the treatment. During the onboarding video call, the PT conducted the initial clinical evaluation, leveraging the information provided by the participant upon enrollment. During anamnesis, PTs confirmed the absence of red flags indicating potential serious conditions requiring medical screening and assessed the participant’s clinical presentation (including the participant’s ability to contract the PFM and the presence of comorbid pelvic floor conditions). Additionally, PTs provided education (about PFDs, PFMT, diaphragmatic breathing training, behavioral modifications, and relevant information regarding the use and maintenance of the biofeedback device), and established the intervention goals collaboratively with the patient, based on the clinical practice guidelines [Abrams P, Andersson KE, Apostolidis A, et al. 6th International Consultation on Incontinence. Recommendations of the International Scientific Committee: evaluation and treatment of urinary incontinence, pelvic organ prolapse and faecal incontinence. Neurourol Urodyn. Sep 2018;37(7):2271-2272. [CrossRef] [Medline]15-Fall M, Baranowski AP, Elneil S, et al. EAU guidelines on chronic pelvic pain. Eur Urol. Jan 2010;57(1):35-48. [CrossRef]21,Torosis M, Carey E, Christensen K, et al. A treatment algorithm for high-tone pelvic floor dysfunction. Obstet Gynecol. Apr 1, 2024;143(4):595-602. [CrossRef] [Medline]30,NICE guideline NG210 - pelvic floor dysfunction: prevention and non-surgical management. National Institute for Health and Care Excellence (NICE); Dec 9, 2021. URL: https://www.nice.org.uk/guidance/ng210 [Accessed 2025-03-24] [Medline]44].

This digital pelvic program used a Food and Drug Administration–listed medical device composed of an intravaginal sensor (shipped to each participant), a dedicated mobile app (to be downloaded to the participant’s smartphone), and a cloud-based platform, allowing remote monitoring and care (Figure 1). The intravaginal sensor included a force transducer to monitor pelvic floor muscle activity (contraction and relaxation) and an accelerometer to assess pelvic floor muscle motion. The data captured by the intravaginal sensor was accessed remotely by the PT through a cloud-based portal, allowing the asynchronous assessment and monitoring of the pelvic floor muscles function in different aspects (eg, maximal strength and endurance).

Gamified exercise sessions (4 sessions per week as the default recommendation) were displayed in the app, accompanied by written instructions, with the intravaginal sensor providing real-time biofeedback based on the prescribed contraction and relaxation targets.

The educational content on pelvic health followed current clinical guidelines and research [Abrams P, Andersson KE, Apostolidis A, et al. 6th International Consultation on Incontinence. Recommendations of the International Scientific Committee: evaluation and treatment of urinary incontinence, pelvic organ prolapse and faecal incontinence. Neurourol Urodyn. Sep 2018;37(7):2271-2272. [CrossRef] [Medline]15,NICE guideline NG123—urinary incontinence and pelvic organ prolapse in women: management. National Institute for Health and Care Excellence (NICE); Apr 2, 2019. URL: https://www.ncbi.nlm.nih.gov/books/NBK577730/bin/bm3.pdf [Accessed 2025-03-24] [CrossRef]16,NICE guideline NG210 - pelvic floor dysfunction: prevention and non-surgical management. National Institute for Health and Care Excellence (NICE); Dec 9, 2021. URL: https://www.nice.org.uk/guidance/ng210 [Accessed 2025-03-24] [Medline]44] and included the role of mental health and topics tailored to each specific PFD (eg, bladder retraining and toilet habits). These were selected by the attending PT and were delivered in the form of written studies and videos via the app throughout the digital pelvic program. Both exercise performance data and education content engagement were stored on a cloud-based platform, being continuously monitored by the PT to asynchronously assess progress and adjust the treatment plan.

Figure 1. Representation of the intravaginal pod and interventional mobile app screenshots, featuring an exercise session.

Outcomes

Outcomes included engagement, satisfaction, adverse events, and clinical outcomes, which are described in Table 1. Clinical outcomes assessment surveys were completed at baseline, session 9, session 15, and session 21 as long as participants reached that milestone.

Table 1. Study engagement, satisfaction, and clinical outcomes.
Outcome and measureDescription
Engagement metrics
Completion rates
  • Percentage of participants completing the program
Sessions
  • Number of total sessions performed
Education
  • Number of educational pieces read or watched
Interaction
  • Number of text interactions exchanged between participant and PTa
Program satisfaction
Satisfaction
  • Through the question “On a scale from 0 to 10, how likely are you to recommend Bloom’s programs to a friend or family member?”; range: 0‐10 (higher scores indicate higher satisfaction)
Safety
Adverse events rate
  • Self-reported adverse events
Clinical outcomes
Pelvic floor symptoms
  • Pelvic Floor Impact Questionnaire–short form 7 [Barber MD, Walters MD, Bump RC. Short forms of two condition-specific quality-of-life questionnaires for women with pelvic floor disorders (PFDI-20 and PFIQ-7). Am J Obstet Gynecol. Jul 2005;193(1):103-113. [CrossRef] [Medline]45]; range: 0‐300 (higher scores indicate greater impact). MCICb threshold: 12% [Barber MD, Walters MD, Bump RC. Short forms of two condition-specific quality-of-life questionnaires for women with pelvic floor disorders (PFDI-20 and PFIQ-7). Am J Obstet Gynecol. Jul 2005;193(1):103-113. [CrossRef] [Medline]45]
  • Urinary Impact Questionnaire–short form 7 [NICE guideline NG210 - pelvic floor dysfunction: prevention and non-surgical management. National Institute for Health and Care Excellence (NICE); Dec 9, 2021. URL: https://www.nice.org.uk/guidance/ng210 [Accessed 2025-03-24] [Medline]44-de Figueiredo VB, Ferreira CHJ, da Silva JB, et al. Responsiveness of Pelvic Floor Distress Inventory (PFDI-20) and Pelvic Floor Impact Questionnaire (PFIQ-7) after pelvic floor muscle training in women with stress and mixed urinary incontinence. Eur J Obstet Gynecol Reprod Biol. Dec 2020;255(129-33):129-133. [CrossRef]46]; range: 0‐100 (higher scores indicate greater impact)
  • Colorectal-Anal Impact Questionnaire–short form 7 [Barber MD, Walters MD, Bump RC. Short forms of two condition-specific quality-of-life questionnaires for women with pelvic floor disorders (PFDI-20 and PFIQ-7). Am J Obstet Gynecol. Jul 2005;193(1):103-113. [CrossRef] [Medline]45]; range: 0‐100 (higher scores indicate greater impact)
  • Pelvic Organ Prolapse Impact Questionnaire–short form 7 [Barber MD, Walters MD, Bump RC. Short forms of two condition-specific quality-of-life questionnaires for women with pelvic floor disorders (PFDI-20 and PFIQ-7). Am J Obstet Gynecol. Jul 2005;193(1):103-113. [CrossRef] [Medline]45]; range: 0‐100 (higher scores indicate greater impact)
  • Through the question “In the past 7 days, how would you rate the severity of your pelvic health symptoms?”; range: 0‐10 (higher scores indicate greater severity)
Mental health
  • Depression through Patient Health 9-item Questionnaire [Kroenke K, Spitzer RL, Williams JBW. The PHQ-9. J Gen Intern Med. Sep 2001;16(9):606-613. [CrossRef]47]; range: 0‐27 (higher scores indicate greater symptoms). MCIC: ≥5 [Löwe B, Unützer J, Callahan CM, Perkins AJ, Kroenke K. Monitoring depression treatment outcomes with the Patient Health Questionnaire-9. Med Care. Dec 2004;42(12):1194-1201. [CrossRef]48]
  • Anxiety through Generalized Anxiety Disorder 7-item scale [Spitzer RL, Kroenke K, Williams JBW, Löwe B. A brief measure for assessing generalized anxiety disorder: the GAD-7. Arch Intern Med. May 22, 2006;166(10):1092-1097. [CrossRef] [Medline]49]; range: 0‐21 (higher scores indicate greater symptoms). MCIC: ≥3.8 [Toussaint A, Hüsing P, Gumz A, et al. Sensitivity to change and minimal clinically important difference of the 7-item Generalized Anxiety Disorder Questionnaire (GAD-7). J Affect Disord. Mar 15, 2020;265:395-401. [CrossRef] [Medline]50]
WPAIc
  • WPAI questionnaire–General Health v2.0 [Ospina MB, Dennett L, Waye A, Jacobs P, Thompson AH. A systematic review of measurement properties of instruments assessing presenteeism. Am J Manag Care. Feb 1, 2015;21(2):e171-e185. [Medline]51]; range: 0%‐100% (higher scores indicate greater impairment)

aPT: physical therapist.

bMCIC: minimal clinically important change.

cWPAI: work productivity and activity impairment.

Safety and Adverse Events

Participants were asked to report any adverse events to their assigned PT. An adverse event was defined as any undesirable experience associated with the use of a medical product by a participant [What is a serious adverse event. US Food and Drug Administration. 2023. URL: https://www.fda.gov/safety/reporting-serious-problems-fda/what-serious-adverse-event [Accessed 2025-01-08] 52]. An adverse event was considered serious if it was life-threatening, required hospitalization, or led to disability, permanent damage, congenital anomaly, or birth defect. Reported events were classified as related, not related, or of unknown relationship to the intervention. Regular and on-demand contact between participants and PTs was maintained via a secure in-app chat for support, feedback, motivation, and safety assurance. Additionally, symptoms and fatigue levels (rated on a 0‐10 scale) were also self-reported after each exercise session and remotely monitored by the PT.

Statistical Analysis

A latent growth curve analysis (LGCA) was used to model clinical outcome trajectories across sessions following an intention-to-treat approach. LGCA is a type of structural equation model that calculates overall change based on individual trajectories, considering time as continuous [McNeish D, Matta T. Differentiating between mixed-effects and latent-curve approaches to growth modeling. Behav Res Methods. Aug 2018;50(4):1398-1414. [CrossRef] [Medline]53]. Advantages of this methodology include the provision of model fit measures, and the handling of missing data through full information maximum likelihood, which outperforms listwise deletion and other imputation models [Xiao J, Bulut O. Evaluating the performances of missing data handling methods in ability estimation from sparse data. Educ Psychol Meas. Oct 2020;80(5):932-954. [CrossRef] [Medline]54,Pfaffel A, Schober B, Spiel C. A comparison of three approaches to correct for direct and indirect range restrictions: a simulation study. Pract Assess Res Eval. 2016;21(1):6. [CrossRef]55]. A robust sandwich estimator was used for standard errors. A conditional LGCA was conducted to assess the influence of covariates—age, BMI, hormone replacement therapy (yes or no), social deprivation index [Butler DC, Petterson S, Phillips RL, Bazemore AW. Measures of social deprivation that predict health care access and need within a rational area of primary care service delivery. Health Serv Res. Apr 2013;48(2 Pt 1):539-559. [CrossRef] [Medline]56], and rurality (rural or urban)—on intercept, slope, and curve, fitted as random effects.

Latent-basis growth analysis (LBGA), following an intention-to-treat approach, was conducted for Work Productivity and Activity Impairment Questionnaire (WPAI) and Pelvic Health Symptoms outcomes, as LGCA did not result in a satisfactory model fit. LBGA provided a better model fit as it accounts for variations in the pace and timing of change across individuals [McNeish D. Relaxing the proportionality assumption in latent basis models for nonlinear growth. Struct Equ Model. Sep 2, 2020;27(5):817-824. [CrossRef]57]. These analyses considered those with baseline scores of >0. A conditional LBGA was also performed with the same mentioned covariates.

Response rates for Pelvic Floor Impact Questionnaire–short form-7 (PFIQ-7), Patient Health 9-item Questionnaire (PHQ-9), and Generalized Anxiety Disorder 7-item (GAD-7) were calculated for participants who completed the program and reported baseline clinically relevant scores (ie, PHQ-9 ≥10 and GAD-7 ≥10, respectively), using the respective minimal clinically important change (MCIC) thresholds (Table 1). These response rates were adjusted for the aforementioned covariates.

Statistical analyses were performed using R Studio (version 2023.09.1+494; Posit, PBC). Statistical significance was defined as P<.05 considering a 2-sided hypothesis test.


Overview

Of the 3684 participants screened for eligibility, 633 participants were excluded (346 declined participation and 287 did not meet eligibility criteria; Figure 2). The program started with 3051 participants, of which 2367 participants completed it, translating into a completion rate of 77.6%.

Figure 2. Study flowchart.

Baseline Characteristics

Overall, the cohort was on average 54.3 (SD 6.5) years old, with an average BMI of 29.4 (SD 6.8) kg/m2, having a high proportion of participants with obesity (1197/3051, 39.2%), of those with higher education levels (1826/3051, 59.9%) and full-time employed (2332/3051, 76.4%). Regarding races or ethnicities, 18.5% (563/3051) were from minority groups (Table 2). Of those who reported parity, 87.1% (1763/2025) were parous or multiparous (Table 2). Urinary conditions were the most common PFD (2174/3051, 71.3%), followed by genito-pelvic pain (597/3051, 19.6%; Table 2).

Table 2. Baseline characteristics of study participants: entire cohort (n=3051).
CharacteristicEntire cohort (n=3051)
Age (years), mean (SD)54.3 (6.5)
Age categories (years), n (%)
35‐4045 (1.5)
41‐541595 (52.3)
≥551411 (46.2)
Gender, n (%)
Women2879 (94.4)
Nonbinary12 (0.4)
Prefer not so to specify or not available160 (5.2)
BMI (kg/m2; n=3038), mean (SD)29.4 (6.8)
BMI categories (kg/m2; n=3038), n (%)
Underweight (<18.5)24 (0.8)
Normal (18.5‐25)879 (28.9)
Overweight (≥25‐30)938 (30.9)
Obesity (≥30‐40)971 (32)
Severe obesity (>40)226 (7.4)
Employment status, n (%)
Employed full-time2332 (76.4)
Employed part-time253 (8.3)
Unemployed211 (6.9)
Retired198 (6.5)
Prefer not to specify57 (1.9)
Education level, n (%)
Less than high school11 (0.4)
High school diploma273 (8.9)
Some college903 (29.6)
Bachelor’s degree1149 (37.7)
Graduate degree677 (22.2)
Prefer not to specify38 (1.2)
Race or ethnicity, n (%)
American Indian or Alaska Native9 (0.3)
Asian or Pacific Islander73 (2.4)
Black or African American219 (7.2)
Hispanic or Latino255 (8.4)
Multiracial or biracial43 (1.4)
Not listed7 (0.2)
Prefer not to specify47 (1.5)
White or Caucasian2398 (78.6)
Geographic location, n (%)
Rural437 (14.3)
Urban2608 (85.5)
Not available6 (0.2)
Social Deprivation Index (n=3045), n (%):
1‐20 (less deprived)1025 (33.6)
21‐40728 (23.9)
41‐60576 (18.9)
61‐80428 (14)
81‐100 (more deprived)288 (9.4)
Pelvic floor dysfunction, n (%)
Genito-pelvic pain or penetration disorder597 (19.6)
Bowel conditions58 (1.9)
Pelvic organ prolapse198 (6.5)
Urinary conditions2174 (71.3)
Multiple conditions24 (0.8)
Parity, n (%)
Nulliparous262 (8.5)
Parous or multiparous1763 (57.8)
Not available1026 (33.6)
Self-reported use of hormone replacement therapy (n=260), n (%)260 (8.5)
Clinical outcomes, mean (SD)
PFIQ-7a49.5 (51.9)
UIQ-7b (n=3043)24.7 (22.8)
CRAIQ-7c (n=2887)11.3 (19.8)
POPIQ-7d (n=2981)14.5 (20.6)
Pelvic Health Symptoms >0 (n=2855)4.81 (2.01)
GAD-7e3.59 (4.4)
GAD-7 ≥10 (n=289)13.8 (3.4)
PHQ-9f2.64 (4.6)
PHQ ≥10 (n=297)13.8 (3.6)
WPAIg Overall >0 (n=1048)31.2 (22.6)
WPAI Work >0 (n=990)28.1 (19.3)
WPAI Activities >0 (n=1571)33.2 (22.3)

a PFIQ-7: Pelvic Floor Impact Questionnaire–short form 7.

bUIQ-7: Urinary Impact Questionnaire–short form 7.

cCRAIQ-7: Colo-Rectal-Anal Impact Questionnaire–short form 7.

dPOPIQ-7: Pelvic Organ Prolapse Impact Questionnaire–short form 7.

eGAD-7: Generalized Anxiety Disorder 7-item scale.

fPHQ-9: Patient Health 9-item Questionnaire.

gWPAI: Work Productivity and Activity Impairment Questionnaire.

Engagement Outcomes

Treatment duration lasted 9.9 (SD 8.98) weeks on average, with participants completing a mean of 19.1 (SD 16.2) PFMT biofeedback-assisted sessions. Participants also demonstrated high engagement with the educational component, consulting on average 14.1 (SD 18.4) educational materials. Communication between participants and PTs was frequent throughout the program, amounting to a mean of 22.1 (SD 9.9) text interactions. Satisfaction with the program was 8.6 (SD 2.0) out of 10.

Safety

Throughout the intervention, a total of 21 (out of 3051, 0.69%) adverse events were reported. Of these, 1 vaginal abrasion was reported, 1 case of vaginal bleeding that was determined to be unrelated to the intervention, and 19 cases of yeast infection or urinary tract infections were reported with unknown relation to the intervention. No serious adverse events were reported.

Clinical Outcomes

Model estimates derived from longitudinal analyses are presented in Table 3, showing a good model fit (Table S3 in

Multimedia Appendix 1

Supplementary tables.

PDF File, 338 KBMultimedia Appendix 1). Estimates from the conditional models are described in Table S4 in

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Supplementary tables.

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and the respective model fit in Table S5 in

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.

Table 3. Model estimates of clinical outcome measures following an unconditional intent-to-treat approach.
OutcomeBaseline, mean (95% CI)Program-end, mean (95% CI)Change, mean (95% CI)P value
PFIQ-7a (n=3051)49.59 (47.75 to 51.43)30.04 (27.45 to 32.63)−19.55 (−22.22 to −16.88)<.001
UIQ-7b (n=3043)24.70 (23.90 to 25.51)14.35 (13.33 to 15.36)−10.36 (−11.41 to −9.30)<.001
CRAIQ-7c (n=2887)11.33 (10.60 to 12.05)7.57 (6.54 to 8.59)−3.76 (−4.83 to −2.69)<.001
POPIQ-7d (n=2981)14.58 (13.85 to 15.32)8.96 (7.92 to 10.00)−5.62 (−6.73 to −4.51)<.001
Pelvic Health Symptoms >0 (n=2855)4.81 (4.74 to 4.88)2.84 (2.70 to 2.98)−1.97 (−2.12 to −1.83)<.001
WPAIe Overall >0 (n=1048)31.21 (29.84 to 32.58)16.13 (13.78 to 18.48)−15.08 (−17.52 to −12.64)<.001
WPAI Work >0 (n=990)28.13 (26.93 to 29.33)13.73 (11.69 to 15.78)−14.40 (−16.57 to −12.22)<.001
WPAI Activities >0 (n=1571)33.14 (32.04 to 34.24)15.05 (13.23 to 16.86)−18.09 (−19.99 to −16.20)<.001

aPFIQ-7: Pelvic Floor Impact Questionnaire–short form 7.

bUIQ-7: Urinary Impact Questionnaire–short form 7.

cCRAIQ-7: Colo-Rectal-Anal Impact Questionnaire–short form 7.

dPOPIQ-7: Pelvic Organ Prolapse Impact Questionnaire–short form 7.

eWPAI: Work Productivity and Activity Impairment Questionnaire.

Pelvic Floor Symptoms

The impact of pelvic floor symptoms in participants’ daily activities was significantly decreased by the program-end. Specifically, PFIQ-7 scores decreased by 19.55 points (95% CI −22.22 to −16.88; P<.001; Table 3) from a baseline score of 49.59 points (95% CI 47.75-51.43; P<.001), resulting in a treatment response rate of 59.5% (95% CI 54.9%-63.9%; unadjusted: 1125/1843, 61%).

Similarly, significant improvements were observed in bladder symptoms (Urinary Impact Questionnaire–short form 7 [UIQ-7]), with a reduction of 10.36 (95% CI −11.41 to −9.30; P<.001), as well as in bowel symptoms (Colorectal-Anal Impact Questionnaire–short form 7 [CRAIQ-7]: −3.76, 95% CI −4.83 to −2.69; P<.001), pelvic organ prolapse symptoms (Pelvic Organ Prolapse Impact Questionnaire–short form 7 [POPIQ-7]: −5.62, 95% CI −6.73 to −4.51; P<.001), and pelvic health symptoms (−1.97, 95% CI −2.12 to −1.83).

Additionally, a change of 18.09 points (95% CI −19.99 to −16.20; P<.001) was also observed in WPAI daily activities, reflecting a 54.6% (18.09/33.14) overall improvement in the cohort’s ability to perform nonwork-related activities.

Mental Health

At baseline, 9.5% (289/3051) of participants reported moderate-to-severe anxiety symptoms (GAD-7 ≥10), whereas 9.7% (297/3051) participants reported moderate-to-severe depression symptoms (PHQ-9 ≥10). Mental distress was significantly reduced at program-end among these participants, with 76.1% (95% CI 60.7%-84.9%) reaching the MCIC for anxiety and 54.1% (95% CI 39%-68.5%) reaching the MCIC for depression (unadjusted: 97/149, 65.1% for anxiety and 70/155, 45.2% for depression).

Work Productivity

Work productivity impairment had a mean score of 31.21 (95% CI 29.84-32.58) at baseline, which decreased to nearly half at intervention-end (mean change: −15.08, 95% CI −17.52 to −12.64; P<.001), representing a 48.3% (15.08/31.21) change.

Impact of Covariates

At baseline, higher social deprivation was associated with a greater pelvic floor symptoms severity (P<.001) and impact on daily living (PFIQ-7; P<.001), including both bladder (UIQ-7; P<.001), bowel (CRAIQ-7; P=.001), and pelvic organ prolapse (POPIQ-7; P=.004 and P=.009, respectively; Table S4 in

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PDF File, 338 KBMultimedia Appendix 1). Additionally, participants with older age and higher BMI also reported more severe pelvic floor symptoms (P<.001) and higher symptoms impact on daily living (PFIQ-7, UIQ-7, CRAIQ-7, and POPIQ-7; all P=.001; Table S4 in

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), respectively. Those living with higher BMI also reported a greater impairment in daily activities (WPAI activities; P=.003). A lower impairment in nonwork-related activities was observed among participants residing in rural locations (P=.045). Younger age was related to both greater impact of pelvic organ prolapse symptoms on daily living (P=.003) and impairment in nonwork-related activities (P=.006) at baseline.

Covariates did not affect the recovery of any of the clinical outcomes assessed (P≥.05; Table S4 in

Multimedia Appendix 1

Supplementary tables.

PDF File, 338 KBMultimedia Appendix 1), except for pelvic health symptoms where lower BMI levels (P=.02) and higher social deprivation (P=.04) were associated with a steeper recovery.


Principal Results

This study provides real-world evidence to support the feasibility, safety, and positive clinical outcomes of a digital pelvic program for postmenopausal women. A high completion rate of 77.6% (2367/3051) was observed, alongside high engagement and satisfaction levels with the program (8.6/10, SD 2.0). Adverse events were low (21/3051, 0.69%), suggesting the safety of this digital pelvic program. Pelvic floor symptoms were significantly reduced at program-end (−1.97 points, 95% CI −2.12 to −1.83; P<.001), as well as their impact on daily lives (−19.55 points, 95% CI −22.22 to −16.88; P<.001), with a treatment adjusted response rate of 59.5% (95% CI 54.9%-63.9%; unadjusted: 1125/1843, 61%). Pelvic floor symptoms were reduced at intervention-end regardless of the specific condition—bladder, bowel, pelvic organ prolapse, or genito-pelvic symptoms (all P<.001). This also translated into a substantial reduction in impairment in carrying out nonwork-related activities (18.09/33.14, 54.6%; P<.001). Mental health outcomes among participants with moderate-to-severe anxiety or depression symptoms were improved at program-end, with 76.1% (95% CI 60.7%-84.9%; unadjusted: 97/149, 65.1%) and 54.1% (95% CI 39%-68.5%; unadjusted: 70/155, 45.2%) of participants reaching the MCIC for anxiety and depression, respectively. Work productivity impairment was decreased by nearly half at intervention-end (15.08/31.21, 48.3%; P<.001). Outcomes were not generally impacted by age, BMI, hormone replacement therapy, social deprivation, or rurality. This study showcases for the first time the benefit of a digital rehabilitation program, including education and biofeedback-guided PFMT, to improve physical, mental, and work productivity outcomes in postmenopausal women.

Comparison With Prior Work

Engagement With the Program

Herein, we explore the potential of digital interventions in providing effective and scalable avenues that facilitate access to care, and importantly, stimulate compliance in postmenopausal women. In this study, a diverse cohort was evaluated, encompassing participants from various socioeconomic, rural, and racial or ethnic backgrounds, following the diversity observed in the US general population [S0201 selected population profile in the United States. United States Census Bureau. 2022. URL: https://data.census.gov/table?t=-00:-01:Race%20and%20Ethnicity [Accessed 2024-10-17] 58]. The program completion rate was high (2367/3051, 77%) and was accompanied by high adherence as translated by the number of biofeedback-assisted PFMT sessions performed (mean 19.1, SD 16.2) and the educational content consulted (mean 14.1, SD 18.4), reinforcing the role of remote interventions in promoting equitable access. Prior studies using PFMT for postmenopausal women have often combined in-person sessions with home-based prescriptions for unsupervised PFMT [Bertotto A, Schvartzman R, Uchôa S, Wender MCO. Effect of electromyographic biofeedback as an add-on to pelvic floor muscle exercises on neuromuscular outcomes and quality of life in postmenopausal women with stress urinary incontinence: a randomized controlled trial. Neurourol Urodyn. Nov 2017;36(8):2142-2147. [CrossRef] [Medline]23,Wiegersma M, Panman C, Kollen BJ, Berger MY, Lisman-Van Leeuwen Y, Dekker JH. Effect of pelvic floor muscle training compared with watchful waiting in older women with symptomatic mild pelvic organ prolapse: randomised controlled trial in primary care. BMJ. Dec 22, 2014;349:g7378. [CrossRef] [Medline]26,Sran M, Mercier J, Wilson P, Lieblich P, Dumoulin C. Physical therapy for urinary incontinence in postmenopausal women with osteoporosis or low bone density. Menopause. 2016;23(3):286-293. [CrossRef]27,Mercier J, Dumoulin C, Carrier-Noreau G. Pelvic floor muscle rehabilitation for genitourinary syndrome of menopause: why, how and when? Climacteric. Aug 2023;26(4):302-308. [CrossRef] [Medline]59], to promote higher treatment frequency, which is not achievable through in-person settings alone. The high engagement in this digital pelvic program matches the range reported in past controlled studies [López-Pérez MP, Afanador-Restrepo DF, Rivas-Campo Y, et al. Pelvic floor muscle exercises as a treatment for urinary incontinence in postmenopausal women: a systematic review of randomized controlled trials. Healthcare (Basel). Jan 11, 2023;11(2):216. [CrossRef] [Medline]22]. The observed engagement may stem from privacy, lack of stigma, and convenience of digital care, enabling women to engage with the program at their own pace and fit sessions into their daily routines [Wiegersma M, Panman C, Kollen BJ, Berger MY, Lisman-Van Leeuwen Y, Dekker JH. Effect of pelvic floor muscle training compared with watchful waiting in older women with symptomatic mild pelvic organ prolapse: randomised controlled trial in primary care. BMJ. Dec 22, 2014;349:g7378. [CrossRef] [Medline]26]. Furthermore, participants could openly discuss their condition with PTs specialized in pelvic health throughout the program as needed (mean text interactions 22.1, SD 9.9). This likely contributed to building a strong therapeutic alliance and fostering an empathetic, nonjudgmental environment, as reflected by the high satisfaction levels of 8.6 (SD 2.0) out of 10, similar to the reported previous in-person PFMT studies [Fitz FF, Gimenez MM, de Azevedo Ferreira L, Matias MMP, Bortolini MAT, Castro RA. Pelvic floor muscle training for female stress urinary incontinence: a randomised control trial comparing home and outpatient training. Int Urogynecol J. May 2020;31(5):989-998. [CrossRef] [Medline]60-Pereira VS, de Melo MV, Correia GN, Driusso P. Vaginal cone for postmenopausal women with stress urinary incontinence: randomized, controlled trial. Climacteric. Feb 2012;15(1):45-51. [CrossRef] [Medline]62]. Additionally, the biofeedback feature may have also contributed to the high adherence observed. Previous studies have shown a positive impact of biofeedback on the autonomous performance of PFMT, guiding women in correctly contracting their pelvic floor muscles [Vermandel A, De Wachter S, Beyltjens T, D’Hondt D, Jacquemyn Y, Wyndaele JJ. Pelvic floor awareness and the positive effect of verbal instructions in 958 women early postdelivery. Int Urogynecol J. Feb 2015;26(2):223-228. [CrossRef] [Medline]63], promoting PFMT self-efficacy [Harper RC, Sheppard S, Stewart C, Clark CJ. Exploring adherence to pelvic floor muscle training in women using mobile apps: scoping review. JMIR Mhealth Uhealth. Nov 30, 2023;11:e45947. [CrossRef] [Medline]64,Hagen S, Elders A, Stratton S, et al. Effectiveness of pelvic floor muscle training with and without electromyographic biofeedback for urinary incontinence in women: multicentre randomised controlled trial. BMJ. Oct 14, 2020;371:m3719. [CrossRef] [Medline]65], higher adherence [Kannan P, Cheing GLY, Fung BKY, et al. Effectiveness of pelvic floor muscle training alone or combined with either a novel biofeedback device or conventional biofeedback for improving stress urinary incontinence: a randomized controlled pilot trial. Contemp Clin Trials. Dec 2022;123:106991. [CrossRef] [Medline]66], and recovery likelihood (by 3 times compared to no biofeedback) [Fitz FF, Stüpp L, da Costa TF, Bortolini MAT, Girão M, Castro RA. Outpatient biofeedback in addition to home pelvic floor muscle training for stress urinary incontinence: a randomized controlled trial. Neurourol Urodyn. Nov 2017;36(8):2034-2043. [CrossRef] [Medline]67].

Safety

A significant concern with any intervention is the possibility of the occurrence of side effects that could negatively impact a participant’s health. As such, the monitoring of potential adverse events is one of the mandatory requests in health care. Herein, the number of adverse events was low and no serious adverse events occurred, consistent with current literature for in-person interventions [Wiegersma M, Panman C, Kollen BJ, Berger MY, Lisman-Van Leeuwen Y, Dekker JH. Effect of pelvic floor muscle training compared with watchful waiting in older women with symptomatic mild pelvic organ prolapse: randomised controlled trial in primary care. BMJ. Dec 22, 2014;349:g7378. [CrossRef] [Medline]26,Sran M, Mercier J, Wilson P, Lieblich P, Dumoulin C. Physical therapy for urinary incontinence in postmenopausal women with osteoporosis or low bone density. Menopause. 2016;23(3):286-293. [CrossRef]27,Mercier J, Dumoulin C, Carrier-Noreau G. Pelvic floor muscle rehabilitation for genitourinary syndrome of menopause: why, how and when? Climacteric. Aug 2023;26(4):302-308. [CrossRef] [Medline]59], suggesting the safety of this fully remote intervention.

Clinical and Productivity Outcomes

This digital pelvic program led to significant improvements in pelvic floor symptomatology, reflected by a high treatment response rate (59.5%, 95% CI 54.9%-63.9%; unadjusted: 1125/1843, 61%), which was observed regardless of the condition. The findings of this study are consistent with prior research showing the benefits of in-person PFMT in reducing pelvic floor symptoms and their impact on daily living among postmenopausal women [López-Pérez MP, Afanador-Restrepo DF, Rivas-Campo Y, et al. Pelvic floor muscle exercises as a treatment for urinary incontinence in postmenopausal women: a systematic review of randomized controlled trials. Healthcare (Basel). Jan 11, 2023;11(2):216. [CrossRef] [Medline]22-Malinauskas AP, Bressan EFM, de Melo AMZRP, Brasil CA, Lordêlo P, Torelli L. Efficacy of pelvic floor physiotherapy intervention for stress urinary incontinence in postmenopausal women: systematic review. Arch Gynecol Obstet. 308(1):13-24. [CrossRef]28,Mercier J, Dumoulin C, Carrier-Noreau G. Pelvic floor muscle rehabilitation for genitourinary syndrome of menopause: why, how and when? Climacteric. Aug 2023;26(4):302-308. [CrossRef] [Medline]59]. Moreover, PFIQ-7 improvements were achieved regardless of the impact of age, BMI, self-reported hormone replacement therapy use, social deprivation, and rurality, which is particularly encouraging given that these factors contribute to PFD onset [Liu H, Wu W, Xiang W, Yuan J. Lifestyle factors, metabolic factors and socioeconomic status for pelvic organ prolapse: a Mendelian randomization study. Eur J Med Res. 2023;28(1):37287058. [CrossRef]68] or are typically associated with poorer outcomes after PFMT [Wiegersma M, Panman C, Hesselink LC, et al. Predictors of success for pelvic floor muscle training in pelvic organ prolapse. Phys Ther. Jan 1, 2019;99(1):109-117. [CrossRef] [Medline]69-Hendriks EJM, Kessels AGH, de Vet HCW, Bernards ATM, de Bie RA. Prognostic indicators of poor short-term outcome of physiotherapy intervention in women with stress urinary incontinence. Neurourol Urodyn. Mar 2010;29(3):336-343. [CrossRef] [Medline]71]. According to previous reports from patients with PFDs, mental distress is frequently associated with menopause, namely through feelings of discomfort, helplessness, and mood deterioration, all of which subsequently contribute to a diminished quality of life [Alblooshi S, Taylor M, Gill N. Does menopause elevate the risk for developing depression and anxiety? Results from a systematic review. Australas Psychiatry. Apr 2023;31(2):165-173. [CrossRef] [Medline]72-Molina RAP, Vázquez SM, Galiano JMM, Izquierdo MR, Khan KS, Cano‐Ibáñez N. Prevalence of depression and anxiety in women with pelvic floor dysfunctions: a systematic review and meta‐analysis. Intl J Gynecol Obstet. Nov 2024;167(2):507-528. [CrossRef]76]. Herein, participants with moderate-to-severe mental distress reported significant improvements, with treatment response rates reaching 76.1% (95% CI 60.7%-84.9%; unadjusted: 97/149, 65.1%) for anxiety and 54.1% (95% CI 39%-68.5%; unadjusted: 70/155, 45.2%) for depression. These results align with a previous systematic review focused on postmenopausal women who reported significant effects of exercise on mental outcomes [Han B, Duan Y, Zhang P, et al. Effects of exercise on depression and anxiety in postmenopausal women: a pairwise and network meta-analysis of randomized controlled trials. BMC Public Health. 2024;24(1):38977980. [CrossRef]77]. This underscores the importance of considering mental health in managing PFDs, as mental distress predicts poorer recovery following PFMT, and improvements in depression are linked to better PFD symptom outcomes [Osborne LA, Mair Whittall C, Emery S, Reed P. Change in depression predicts change in bladder symptoms for women with urinary incontinence undergoing pelvic-floor muscle training. Eur J Obstet Gynecol Reprod Biol. Jan 2023;280(54-9):54-59. [CrossRef] [Medline]78].

Adding to the positive clinical outcomes observed, productivity was also significantly improved after this fully remote digital pelvic program (15.08/31.21, 48.3%; P<.001). The overarching impact of menopause on productivity is well-known [OlaOlorun FM, Shen W. Menopause. Oxford University Press; 2020. 3,Break through the stigma: menopause in the workplace. Bank of America. URL: https://business.bofa.com/en-us/content/workplace-benefits/menopause-in-the-workplace.html [Accessed 2024-10-10] 79], encompassing tremendous socioeconomic consequences and even loss of female talent [Women in the workplace survey. Biote. 2022. URL: https://biote.com/learning-center/biote-women-in-the-workplace-survey [Accessed 2024-10-01] 5-Pierce H, Perry L, Gallagher R, Chiarelli P. Urinary incontinence, work, and intention to leave current job: a cross sectional survey of the Australian nursing and midwifery workforce. Neurourol Urodyn. Sep 2017;36(7):1876-1883. [CrossRef] [Medline]7]. Therefore, preliminary studies have been delving into workplace strategies to support women in dealing with menopause-related symptoms and mitigate the associated challenges [Rodrigo CH, Sebire E, Bhattacharya S, Paranjothy S, Black M. Effectiveness of workplace-based interventions to promote wellbeing among menopausal women: a systematic review. Post Reprod Health. Jun 2023;29(2):99-108. [CrossRef] [Medline]80]. A self-help cognitive behavioral therapy booklet promoted improvements in work presenteeism by 15% and in work and social adjustment (32%) [Hardy C, Griffiths A, Norton S, Hunter MS. Self-help cognitive behavior therapy for working women with problematic hot flushes and night sweats (MENOS@Work): a multicenter randomized controlled trial. Menopause. May 2018;25(5):508-519. [CrossRef] [Medline]81]. Although measured by different patient-reported outcomes, our results exceed these findings, showcasing the potential of multimodal digital pelvic programs in helping women manage symptoms and thrive in their professional lives, especially when offered as an employee benefit. Overall, these results showcase, for the first time, the benefits of a digital pelvic program, including education and biofeedback-guided PFMT, to improve physical, mental, and work productivity outcomes, while providing equitable access to care, in postmenopausal women from all socioeconomic backgrounds.

Limitations

This study presents some limitations that warrant discussion: (1) the observational study design that lacks a control group precludes the establishment of a causal effect; (2) the lack of pelvic floor muscle function outcomes, such as strength and endurance, preventing the assessment of objective measures in this domain; and (3) the concomitant use of other medication besides hormone replacement therapy by some participants (eg, anticholinergics), or other nonpharmacological interventions (eg, pessaries), which may be a source of potential confounding. Nevertheless, the use of hormone replacement therapy was collected and used as a covariate when analyzing outcomes. Future research is needed to determine the maintenance of the observed improvements through long-term follow-ups.

Conclusions

This study demonstrates the feasibility, safety, and positive clinical outcomes, namely on pelvic floor symptoms, mental health status, and work productivity, after a fully remote, biofeedback-assisted digital pelvic program in postmenopausal women with PFDs. These findings highlight the potential of digital care to enhance equitable access to timely, scalable, and personalized pelvic health interventions. By empowering postmenopausal women to manage their pelvic health disorders more effectively, this approach enhances their overall quality of life, while leveling the opportunities to thrive in the workplace.

Acknowledgments

The authors acknowledge the Bloom team of physical therapists and their support to guarantee the successful delivery of care. The authors also acknowledge the contributions of João Tiago Silva, Margarida Morais, Daniel Rodrigues, and Guilherme Freches in data processing (all employees of Sword Health). This work was supported by Sword Health Inc. and also developed within the scope of project nº 62—“Responsible AI,” financed by European Funds, namely the Recovery and Resilience Plan—“Componente 5: Agendas Mobilizadoras para a Inovação Empresarial,” included in the NextGenerationEU funding program. The study sponsor, Sword Health, was involved in the study design, data collection and interpretation, and writing of the manuscript.

Data Availability

The datasets analyzed during this study are not publicly available due to privacy restrictions but are available from the corresponding author upon reasonable request.

Authors' Contributions

JA, FDC, and FC conceptualized the study. MM and ACA curated the data, while ACA and XT conducted the formal analysis. APP, DJ, ACA, MM, JA, and FC contributed to the interpretation of the data. VB provided the necessary resources for the research. APP, DJ, ACA, and FC drafted the original manuscript, and all authors participated in reviewing and editing the final version. All authors have read and approved the published version of the manuscript.

Conflicts of Interest

The authors declare the following competing interests: APP, DJ, ACA, MM, VB, VY, FDC, JA, and FC are employees of Sword Health, the sponsor of this study. VB, VY and FDC also hold equity in Sword Health, and VB is the CEO of the same company. XT received a scientific advisor honorarium from Sword Health.

Multimedia Appendix 1

Supplementary tables.

PDF File, 338 KB

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CRAIQ-7: Colo-Rectal-Anal Impact Questionnaire—short form 7
GAD-7: Generalized Anxiety Disorder 7-item scale
LBGA: latent-basis growth analysis
LGCA: latent growth curve analysis
MCIC: minimal clinically important change
PFD: pelvic floor dysfunction
PFIQ-7: Pelvic Floor Impact Questionnaire—short form 7
PFMT: pelvic floor muscle training
PHQ-9: Patient Health 9-item Questionnaire
POPIQ-7: Pelvic Organ Prolapse Impact Questionnaire—short form 7
PT: physical therapist
STROBE: Strengthening the Reporting of Observational Studies in Epidemiology
UIQ-7: Urinary Impact Questionnaire—short form 7
WPAI: Work Productivity and Activity Impairment Questionnaire


Edited by Lorraine Buis; submitted 31.10.24; peer-reviewed by Christina Prevett, Sinead Dufour; final revised version received 24.02.25; accepted 04.03.25; published 02.04.25.

Copyright

© Ana P Pereira, Dora Janela, Anabela C Areias, Maria Molinos, Xin Tong, Virgílio Bento, Vijay Yanamadala, Jennesa Atherton, Fernando Dias Correia, Fabíola Costa. Originally published in JMIR mHealth and uHealth (https://mhealth.jmir.org), 2.4.2025.

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