User-Centered Design of a Tablet Waiting Room Tool for Complex Patients to Prioritize Discussion Topics for Primary Care Visits

Courtney R Lyles   ^{1, 2} , PhD ;   Andrea Altschuler   ² , PhD ;   Neetu Chawla   ² , MPH, PhD ;   Christine Kowalski   ³ , MPH ;   Deanna McQuillan   ⁴ , MA ;   Elizabeth Bayliss   ⁴ , MD, MSPH ;   Michele Heisler   ⁵ , MD, MPA ;   Richard W Grant   ² , MD, MPH

¹ Center for Vulnerable Populations, Division of General Internal Medicine, University of California, San Francisco, San Francisco, CA, United States

² Kaiser Permanente, Division of Research, Oakland, CA, United States

³ University of Michigan, Department of Veterans Affairs, Ann Arbor, MI, United States

⁴ Institute for Health Research, Kaiser Permanente Colorado, Denver, CO, United States

⁵ Department of Internal Medicine and Health Behavior and Health Education, Unversity of Michigan, Ann Arbor, MI, United States