Published on 23.03.17 in Vol 5, No 3 (2017): March
mHealth for Clinical Decision-Making in Sub-Saharan Africa: A Scoping Review
Background: In a bid to deliver quality health services in resource-poor settings, mobile health (mHealth) is increasingly being adopted. The role of mHealth in facilitating evidence-based clinical decision-making through data collection, decision algorithms, and evidence-based guidelines, for example, is established in resource-rich settings. However, the extent to which mobile clinical decision support systems (mCDSS) have been adopted specifically in resource-poor settings such as Africa and the lessons learned about their use in such settings are yet to be established.
Objective: The aim of this study was to synthesize evidence on the use of mHealth for point-of-care decision support and improved quality of care by health care workers in Africa.
Methods: A scoping review of 4 peer-reviewed and 1 grey literature databases was conducted. No date limits were applied, but only articles in English language were selected. Using pre-established criteria, 2 reviewers screened articles and extracted data. Articles were analyzed using Microsoft Excel and MAXQDA.
Results: We retained 22 articles representing 11 different studies in 7 sub-Saharan African countries. Interventions were mainly in the domain of maternal health and ranged from simple text messaging (short message service, SMS) to complex multicomponent interventions. Although health workers are generally supportive of mCDSS and perceive them as useful, concerns about increased workload and altered workflow hinder sustainability. Facilitators and barriers to use of mCDSS include technical and infrastructural support, ownership, health system challenges, and training.
Conclusions: The use of mCDSS in sub-Saharan Africa is an indication of progress in mHealth, although their effect on quality of service delivery is yet to be fully explored. Lessons learned are useful for informing future research, policy, and practice for technologically supported health care delivery, especially in resource-poor settings.
JMIR Mhealth Uhealth 2017;5(3):e38
Significance of mHealth
Mobile health (mHealth), defined as “the provision of health services and information via mobile technologies” (p.8; ), has gained widespread recognition as an innovative way of improving health care access especially in low-resource settings [ ]. It is increasingly incorporated in behavioral change interventions for patients and health workers, patient monitoring, data collection, and health information systems [ - ]. With mobile subscription penetration estimated at 80% in sub-Saharan Africa [ ], mHealth can potentially reduce gaps and inefficiencies in health service delivery in low-income countries [ ].
In poor-resource settings such as Africa, the weak capacity of health systems is further stretched by health worker shortages, leading to the devolution of some service delivery tasks to lower cadre workers such as auxiliary nurses and community health workers. Although task shifting has been recognized for improving efficiency and access to health services, concerns exist whether lower cadre health workers are competent and equipped to effectively handle additional responsibilities . The potential role of mHealth in enabling task shifting and service delivery in line with evidence-based practice is therefore important.
In high-income countries, where the health system landscape is more adapted for technological innovation than in low- and middle-income countries, knowledge on the use of technology for clinical decision-making is advanced [- ]. A substantial body of literature presents evidence on the broad use and benefits of mHealth in low- and middle-income countries [ - ]. The extent to which mHealth has been specifically adopted in Africa to mitigate workforce shortages and maintain quality standards of care by serving as a clinical decision support system, is yet to be established. A preliminary search conducted by the first author identified only one review with a limited focus on the use of medical decision support systems in three sub-Saharan African countries [ ]. As new mHealth innovations are increasingly being tested and adopted in resource-poor settings, it is necessary to comprehensively assess what has been achieved in order to inform implementers and policy makers on the effectiveness of technology in evidence-based practice.
The aim of this study therefore was to synthesize available evidence on the use of mobile technology as an interface for improving point-of-care clinical decision-making and the quality of care in Africa.
The 5-step framework for conducting scoping reviews as proposed by Arksey and O’Malley  and further developed by Levac and colleagues [ ] was used as a guide in conducting this review.
Conceptualization of Key Terms
mHealth is differentiated from the broader domain of eHealth, which includes supportive factors for the use of information and communications technology (ICT) in health such as legislation, policies, and standards. This review did not include the use of technology in health beyond mobile devices such as mobile phones, tablet computers including laptops, and personal digital assistants.
Health workers are all people engaged in the promotion, protection, or improvement of population health. The World Health Organization’s international classification of health workers  was used to specify health providers of interest. We were interested in health workers who are involved in making decisions on diagnosis, treatment, or other processes directly related to patient care, therefore excluding categories such as social workers that mainly provide supportive care. In more general terms, the review included doctors, nurses, midwives, associate clinicians, and lay health workers. Doctors were included in this review because the extent of decision support systems use by different health worker cadres in Africa was unknown.
Clinical decision-making involves making judgments about care provided in health service settings using information or knowledge, and can be defined as “...a contextual, continuous, and evolving process, where data are gathered, interpreted, and evaluated in order to select an evidence-based choice of action” (p.401 ).
We adopt the Institute of Medicines’ definition of quality of care as service delivery that increases the likelihood of desired health outcomes, is aligned to current professional knowledge and is safe, effective, patient-centered, timely, efficient, and equitable . On the basis of this, we consider that quality care is the expected outcome of improved decision-making in health settings, although it may not be explicitly reported in articles.
A mobile clinical decision support system (mCDSS) in the context of this review therefore refers to any mobile electronic or computerized system that provides evidence-based information, which enhances the ability of health care providers to deliver quality care through the prevention, diagnosis, and management of health conditions. There is sufficient literature on the use of health information from electronic medical records and surveillance data to facilitate administrative decision-making or improve clinical workflow. In this review, we included interventions in which data mining or electronic medical records were not the sole component of clinical decision support.
Building the Search Strategy
The search syntax (see) was developed on PubMed using combinations and word variations of key terms for the review: mHealth, decision-making, quality of care, health care workers, and Africa, against their appropriate MeSH terms and supported by free text formats. Additional terms were included using keywords from articles of interest retrieved by a preliminary limited search on PubMed. The formula for the final search syntax was (mobile health) AND (decision-making OR quality of care) AND (health care workers) AND (Africa)
Running the Search
In December 2015, we searched the following peer-reviewed databases: PubMed, CINAHL, Web of Science Core Collection, and Cochrane. And, the grey literature electronic database K4Health (see).
Without applying date limiters, the search targeted English language articles reporting use of mHealth for clinical decision-making in African countries.Relevant articles had to be manually retrieved from the grey literature database (ie, K4Health) under the thematic heading “decision support.”
Weekly email alerts were set for all databases (except Cochrane and K4Health) to allow for additional articles that could emerge between the date of initial search and when the final decision was made on study selection for full reading. Additional articles were therefore assessed for inclusion until March 5, 2016. References were managed using EndNote X7.7 (Clarivate Analytics), a software program for managing bibliographies and citations.
A total of 1158 articles were identified from running the search. After excluding duplicates, 924 articles were retained, which were screened against predetermined inclusion or exclusion criteria. Both primary and secondary (ie, literature reviews) studies were initially assessed. The reference section of secondary studies was used to identify additional primary studies, such that only relevant primary studies irrespective of study design were represented in the final list of retained studies. Mobile devices were taken to refer to mobile phones, laptops, personal digital assistants, iPads, and wearable devices, excluding ambulatory health units or desktop computers. Decision tools not integrated into a mobile device, for example, use of paper-based guidelines for decision support were also excluded. All cadres of health workers except social workers, support staff, dentists, pharmacists, and psychiatrists were included. Use of mHealth for patient shared decision-making, self-management, treatment adherence, or patient reminders was an exclusion criterion. In addition, selected interventions had to be used at the point of care, therefore excluding store and forward or remote monitoring techniques such as teleconsultation, teledermatology, and computerized provider order entry systems. We excluded nonclinical forms of decision support such as ethical or policy decision-making and managerial or administrative decision-making. Additional exclusion criteria included articles on the sole use of mHealth as a geographic information or surveillance system, or for managing patient records and data capture without an additional clinical decision support component. Finally, articles that generally discussed mHealth use or training on ICT in health with no focus on a specific intervention, were excluded.
Supported by multiple discussion meetings, two authors (IOOA and BJAA) applied the inclusion-exclusion criteria on the title and abstract sections of each article, after which 36 articles were selected for full text reading. Where primary reviewers disagreed on inclusion, a third reviewer (MZ) arbitrated. Alongside 3 articles identified from snowballing the reference section of secondary studies and 1 article identified from the weekly alerts, the 36 articles were further assessed for inclusion through full-text reading. Only 22 articles were eventually retained for synthesis and analysis. The stepwise flow is presented in.
The subsequent stages of the review (data charting, collating, summarizing, and reporting results) are presented in the following subsections.
Guided by the review questions, an Excel (version 14.6.6), data charting form was developed and subsequently refined as the papers were read by 2 reviewers. The following information was extracted: general study information including authors, study year, study location, and name of intervention; cadres of health workers targeted; study design and aim; characteristics of the mCDSS; contextual factors of the intervention; expected and reported outcomes of the intervention; descriptive narrative of intervention process and reported facilitators; and barriers to implementation and use of the intervention.
After a clear view of the nature of information in the selected articles was obtained, all articles were exported to MAXQDA version 12.2.0 for coding and data management.
Characteristics of Studies
The 22 articles retained in the review represented 11 different studies: m4Change , Decision Support and Integrated Record-Keeping (DESIRE) [ ], CommCare [ ], mPneumonia [ ], Basic Antenatal Care Information System (Bacis) [ ], TBTech [ ], txt2MEDLINE [ ], New Algorithm for Managing Childhood Illness Using Mobile Technology (ALMANACH) [ , ], electronic Integrated Management of Childhood Illness (eIMCI) [ - ], Text Messaging of Malaria Guidelines [ - ], and Quality of Maternal and Prenatal Care (QUALMAT) [ - ]). These studies were conducted in 7 sub-Saharan African countries: Kenya, Nigeria, Ghana, Tanzania, Burkina Faso, Botswana, and South Africa. To aid ease of understanding, we took the studies as the unit of analysis and not the different articles in which they are reported. Results are presented in a narrative format.
An overview of each study is presented in. A detailed profile including study design and outcomes is presented in . Key findings are outlined in at the end.
|Name of intervention ||Authors (Year)||Number |
|Study design||Country||Health domain||Target group||Type of mCDSSa|
|m4Changeb||McNabb et al (2015) ||1 ||Quantitative pre-post study||Nigeria||Maternal health||Community health |
|Decision algorithms for |
antenatal care incorporating clients’ data. Includes audio clips for counseling.
|DESIRE (Decision |
Support and Integrated Record-Keeping)
|Vedanthan et al (2015) ||1 ||Qualitative |
usability and feasibility study
|Kenya||Hypertension||Nurses and |
|Electronic records system coupled with algorithm-based decision support with alerts and reminders.|
|CommCare ||Svoronos et al (2010) ||1 ||Qualitative and descriptive||Tanzania||Maternal health||Community health workers||Decision support protocols with reminders and |
checklists. Incorporates clients’ data for pregnancy monitoring and supervisory oversight.
|mPneumonia ||Ginsburg et al (2015) ||1 ||Mixed methods usability and feasibility |
|Lesser trained health care |
|Algorithms for managing childhood illnesses |
integrated with “intelligent” breath counter and pulse oximeter.
|Bacis (Basic Antenatal Care Information |
|Horner et al (2013) ||1 ||Before and after cohort study||South Africa||Maternal health||Nurses||Electronic patient |
information system with protocols to support providers’ action. Includes reminders, alerts, and checklists.
|TB Tech ||Catalani et al (2014)  ||1 ||Mixed methods human-centered design||Kenya||Tuberculosis and HIV||Clinicians||Electronic patient records used to generate |
individualized reminders and decision support for provider action, education, and behavior change.
|txt2MEDLINE ||Armstrong et al (2012)  ||1 ||Pre-post utility evaluation||Botswana||Different |
|Clinicians of varying cadres||Two-way short messaging service (SMS) of clinical guidelines with MEDLINE query function.|
|ALMANACH (New |
Algorithm for Managing Childhood Illness Using Mobile Technology)
|Shao et al (2015a, 2015b) [, ]||2 ||Controlled |
noninferiority trial and
|Clinicians||Diagnostic and treatment |
algorithm supported by point-of-care tests and
simple clinical assessments.
|eIMCI (electronic |
Integrated Management of Childhood Illness)
|Mitchell et al (2012, 2013); |
DeRenzi et al (2008) [ - ]
|3 ||Mixed methods before-after cluster trial||Tanzania||Childhood |
|Health care |
|Electronic protocols for the Integrated Management of Childhood Illnesses (IMCI) for stepwise examination, diagnosis, and management.|
|Text Messaging of Malaria Guidelines ||Jones et al (2012); |
Zurovac et al (2011, 2012) [ - ]
|3 ||Cluster |
randomized controlled trial
|One-way text messaging on malaria management, |
supported by unique
|QUALMAT (Quality of Maternal and Prenatal Care) ||Blank et al (2013); |
Dalaba et al (2014, 2015);
Mensah et al (2015);
Saronga et al (2015);
Zakane et al (2014);
Duysburgh et al (2016) [ - ]
|7 ||Mixed methods quasi- |
|Tanzania; Ghana; Burkina Faso||Maternal and prenatal health||Health |
|Electronic decision support algorithm with data |
integration. Includes training materials and an electronic partograph.
amCDSS: mobile clinical decision support system.
bAlthough the m4Change study also used the CommCare app, we decided to treat them as independent studies because the interventions were only similar on a technical level and not part of an integrated multicountry study.
Mobile Clinical Decision Support Systems (mCDSS): Contexts, Purpose, and Features
Alone or as part of a multicountry study, Tanzania had the most number of studies (n=4) on the use of mHealth for clinical decision support, followed by Ghana and Kenya with two studies each. Interventions focused on different domains of health care but were predominantly used in maternal health (n=4), childhood illnesses such as malaria, pneumonia, and diarrhea (n=3), and chronic conditions such as human immunodeficiency virus, tuberculosis, and hypertension (n=2). Lower cadres of health workers (ie, nurses, midwives) or nonclinicians (community health workers) were specifically reported as the target group in the majority of studies. Some studies used broader descriptive terms such as “clinicians” (txt2MEDLINE; TBTech; ALMANACH; DESIRE), “health care professionals” (QUALMAT; mPneumonia), or “health workers” (Text Messaging of Malaria Guidelines), which could also include community health workers and associate clinicians.
Not all studies reported the years of education or clinical experience of the target group. QUALMAT involved associate clinicians having 1-4 years of training, mPneumonia considered users who had up to 2 years of training, and users in the eIMCI had up to 3 years postsecondary school training. Computer literary varied across studies, but most users had no or limited training before the interventions, some of which included training on technology use. Interventions were conducted in either rural (QUALMAT, DESIRE) or mixed (both rural and urban) settings as in the case of TBTech, ALMANACH, and eIMCI. Where reported, most studies were implemented in primary health care facilities (QUALMAT, Bacis, m4Change, eIMCI, mPneumonia).
Studies varied in the type of decision-support; ranging from simple guideline-based two-way (txt2MEDLINE) or one-way (Text Messaging of Malaria Guidelines) text messaging systems to more complex multifunctional systems, which incorporate patients’ data or decision algorithms (m4Change, DESIRE, QUALMAT).
Devices included mobile phones (Text Messaging of Malaria Guidelines, txt2MEDLINE, m4Change, ALMANACH, CommCare), laptops (QUALMAT) and tablets (m4Change, ALMANACH, DESIRE, mPneumonia), or personal digital assistants (eIMCI). With the exception of short messaging service (SMS)–based studies in Kenya (Text Messaging of Malaria Guidelines) and Botswana (txt2MEDLINE) in which users’ personal phones were used, other interventions provided mobile tools and included features for collection and retrieval of patient data.
Three studies incorporated additional components such as tailored motivational quotes (Text Messaging of Malaria Guidelines), performance-based financial and nonfinancial incentives (QUALMAT study), supervisory feedback (CommCare), and diagnostic tools such as pulse oximeters (mPneumonia). Considering infrastructural challenges, some studies also provided batteries, generators, and solar packs (eg, QUALMAT, eIMCI). Local language support was provided in some interventions (QUALMAT, m4Change, eIMCI).
Mobile Clinical Decision Support Systems (mCDSS): Reported Outcomes
Although the overall aim of a mCDSS should be to improve service delivery, health outcomes, and quality of care, not all papers assessed these. A few studies reported effects of mCDSS on quality of care and showed significant improvement in only a few quality indicators (m4Change, Bacis, QUALMAT). The m4Change project reported statistically significant improvement (P<.001) by about four points (from 13.3 to 17.2) in the quality of antenatal care (ANC) services delivered, although not all components of the 25-item quality score were significantly improved. For example, whereas six indicators including client satisfaction improved significantly at endline, a significant decline was recorded for tetanus toxoid coverage, with five other indicators showing no significant improvement. The Bacis study reported an overall increased compliance with using ANC guidelines (from 85.1% to 89.3%), but this was not statistically significant. However, three of nine specific ANC categories (booking patients after week 20, compliance at booking, and use of protocol in patients below 18 years) significantly improved. Similar findings were noted in the larger multicountry QUALMAT study where quality indicators before and after the intervention were mostly not significantly different between intervention and control facilities. Indicators such as history taking, patient monitoring, and total technical performance improved with statistical significance (P<.01) postintervention, but remained below maximum satisfactory scores. Unexpectedly, including performance-based incentives (PBI) to enhance health worker motivation in the QUALMAT study did not improve the quality of care.
Overprescription of antibiotics was reduced by about 80% in the ALMANACH study. Although authors suggest this could be the result of improved adherence to evidence-based practice, it was not possible to identify specific factors responsible for this change.
In the SMS intervention of malaria guidelines coupled with motivational messages in Kenya, management of pediatric outpatients improved with statistical significance by 23.7% immediately after the 6-month intervention and was sustained (24.5%) up to 6 months later . Guidelines were found to be most effective for activities that workers previously perceived as unimportant, such as patient counseling, complete physical examination, and follow-up. The authors ascribe this outcome to the perception that guidelines are from an authoritative source, as well as the effectiveness of reminders. Unfortunately, the study did not evaluate the effect of motivational quotes on guidelines adherence.
Perceptions of Health Workers
Health workers were generally reported to have positive attitudes toward use of mCDSS, expecting it to make their work easier or simpler, improve efficiency and accuracy, and be more reliable (QUALMAT, TBTech, Text Messaging of Malaria Guidelines). Although not all interventions had this feature, positive attitudes of workers toward mCDSS was linked to their expectation of automatically generated monthly reports, therefore relieving them of this administrative task (CommCare and Basics). mCDSS were additionally perceived to play a supervisory or monitoring role for health workers by ensuring that they followed standard practice. In the one-way SMS guidelines for malaria, the feeling of having an authority figure “looking over ones shoulders” reinforced adherence behavior. The effect of the supervisory feedback component of the CommCare app was not reported.
Studies that included a training module such as QUALMAT were also positively judged. Health workers believed that it met their needs for continuous professional development, therefore increasing competence and self-confidence and resulting in a decreased reliance on peers or referral facilities. Although it did not have a training component, similar perceptions were echoed in the DESIRE study where nurses found the app empowering and perceived it as being able to improve quality of care. The mPneumonia study inferred that in addition to the level of experience of target users, availability of resources such as medical supplies and context of use also influenced disposition of health workers to the mCDSS.
Against the background of long waiting times and understaffed facilities, SMS interventions were appreciated for being easy and concise. The frequency, length, and timing of messages in the Kenyan study on Text Messaging of Malaria Guidelines were important considerations for health workers. Although three out of every four respondents found the frequency of messages (one in the morning and another in the evening, five days a week) adequate, a few considered it excessive and noted the risk of it becoming boring or repetitive.
Health workers raised concerns about increased time periods needed for navigating decision support systems (ALMANACH, QUALMAT). Contrary to initial concerns, workflow assessments in QUALMAT showed that use of the mCDSS did not significantly increase overall time taken to deliver ANC compared with nonintervention sites, although certain tasks such as patient registration and physical examination were found to need twice as much time. This was expected since the standard preintervention paper formats had to be maintained during the intervention. It could also mean that adherence behavior had improved due to the intervention. Studies that measured effects of mCDSS compared with paper systems, such as eIMCI, report that the former was faster and easier to use and improved adherence behavior. The usability assessment of the DESIRE study found that whereas initial use of the system was challenging, given time and frequent use, users found it easier and faster (about 5-20 min) compared with standard paper practice (about 3-30 min) and eventually streamlined it into their workflow. Similar findings were reported in piloting the CommCare app. TBTech was interestingly designed such that both paper and electronic systems were integrated and aligned to existing workflow and organizational processes. This meant that the intervention was not perceived as a big deviation from routine processes of health workers, and therefore easily accepted.
There were reported experiences of conflict and uncertainty when health workers disagreed with recommendations provided by the tool or felt it limited their ability to think for themselves (DESIRE, mPneumonia, TBTech, eIMCI). This unease was especially prominent for workers with insufficient training, in which case their mind-lines (ie, knowledge base) were not reliable. In such situations, health workers were found to rely on patient reports (client-lines). In other studies, the supportive role of mCDSS was emphasized such that health workers realized that they had the authority to override recommendations of algorithms if they believed a different course of action was more appropriate (QUALMAT, Bacis, ALMANACH).
Effect of Mobile Clinical Decision Support Systems (mCDSS) on Patient-Provider Relationships
mCDSS was reported to play a role in stimulating or improving trust between patients and providers (ALMANACH, DESIRE, Text Messaging of Malaria Guidelines, eIMCI). For example, patients believed that the mobile tablet was communicating instructions to health workers from more specialized clinicians or from tertiary facilities, which boosted their confidence and trust (eIMCI, DESIRE, ALMANACH).
Compared with paper formats, which patients interpret to indicate lack of knowledge on the part of health workers, mCDSS improved patients’ trust in provider skills, further motivating both parties. An improvement in the technical aspects of care such as physical examination—parts of which may be otherwise skipped—made clients feel attended to and more involved in the care process. Two studies report that use of guidelines or decision algorithms created positive feedback loops whereby more clients were willing to see health workers whose confidence was in turn enhanced (DESIRE, Text Messaging of Malaria Guidelines). A less positive effect was however reported by some nurses who felt that the tablet decreased effectiveness of patient consultation, such as missing nonverbal cues when concentrating on the tablet (DESIRE).
Sustainability, Costs, and Cost-Effectiveness of Mobile Clinical Decision Support Systems (mCDSS)
The disposition of health care workers to use mCDSS was not consistent with perceived benefits (ALMANACH, CommCare, txt2MEDLINE). For example, although majority of health workers (79-86%) reported that they would use the txt2MEDLINE system daily or weekly, the initial surge in using the system dropped after a few days. Similar but yet unexplained low levels of use were reported in some study sites under the ALMANACH intervention despite high positive attitudes and enthusiasm for the support system. CommCare suspects that drop in reporting rates after the pilot period was due to technical issues or lack of effective monitoring and supervision. Use of unique motivational messages suggests that such strategies could extend the novelty effect and increase chances of long-term adoption (Text Messaging of Malaria Guidelines).
According to eIMCI study, time efficiency of using the device was an indicator of its sustainability for routine use. Users’ level of literacy and familiarity with technological gadgets were also reported to influence sustained use. For example, the Bacis study found that younger computer literate nurses were more enthusiastic and responsive to the intervention than older nurses.
Only two interventions presented a cost analysis (Text Messaging of Malaria Guidelines, QUALMAT), whereas the Bacis study reported only total cost of study implementation (US $160,000). Over a 6-month period during which 33,361 text messages were sent to 150 phone numbers, US $19,342 was spent in the Text Messaging of Malaria Guidelines study. Most (45%) of this was used to develop and pretest the service with only 13% of costs going toward actual sending of text messages and monitoring of the system. Under study conditions, cost per additional child correctly managed was US $0.5. In the QUALMAT intervention, installation costs varied widely per country—US $186,000 in Tanzania and US $23,000 in Ghana, 77% and 48% of which was spent on the preoperational phases, respectively. These differences were explained by differing contexts, resources, and expenditures needed in each country. Of note is the conclusion that up to US $1060 was required to train a nurse to use the system for a year and about US $21,000 will be required to install and operate mCDSS for 1 year in a similar rural setting.
Facilitators and Barriers to Mobile Clinical Decision Support Systems (mCDSS) Use
Technical and Infrastructural
Poor cellular network coverage and nonfunctional hardware were technical barriers to implementation and use of mCDSS (DESIRE, QUALMAT). Programs such as TBTech built on the work process of existing systems such that decision support functions could be maintained even in situations where electricity or the Internet was unavailable. Some designs allow users input and retrieve data even when offline (m4Change, DESIRE, CommCare, and mPneumonia). One study found that by creating informal communities of practice involving peers with prior experience of mHealth, technical challenges were better managed by program managers (DESIRE).
In the context of low staffing and high caseloads, the concern that mCDSS would further increase workload was a frequently reported barrier to usage (QUALMAT, ALMANACH, DESIRE, mPneumonia). Most ALMANACH users reported that lack of financial incentives demotivated their use of the system although use of financial incentives in the QUALMAT intervention had no additional effect. Equally important is the role that perceived benefit of mCDSS use plays in facilitating its use. Where it was seen as better than current practice (DESIRE), useful for reporting (CommCare), accessing information (txt2MEDLINE), innovative and relevant to their work (Text Messaging of Malaria Guidelines, QUALMAT), health workers were more favorably disposed to its use.
Multiple studies found that investing in initial and refresher training was a key facilitator and motivator for effective use of mCDSS (QUALMAT, DESIRE, mPneumonia, Text Messaging of Malaria Guidelines). The need for technical training was higher in older workers (Bacis) with low computer literacy, compared with younger health workers or those who used the system on their personal mobile phones (txt2MEDLINE). Contrarily, another study reported that initial technical difficulties encountered by health workers existed irrespective of sociodemographic and computer literacy levels (ALMANACH).
The role of technical and supervisory support from both the project team and formal supervisors was thought to be important in keeping users motivated (QUALMAT, CommCare, DESIRE). Delays between training and program implementation could lead to decreased skill, motivation, and general disposition to the intervention. The perception that decision support algorithms are based on updated best practices from a trusted source (national or international body) was also reported as a facilitator of use (Text Messaging of Malaria Guidelines).
Multistakeholder engagement and ownership needed to be addressed as early as the design phase and before implementation (QUALMAT, Bacis, TBTech). Experiences of the QUALMAT team showed that poor ownership by local stakeholders could lead to suboptimal program outcomes despite including incentives.
Health System and Resource Barriers
Health system issues such as unavailability of medicines (m4Change, ALMANACH), health commodities, understaffing (ALMANACH), and the ability to trigger the referral chain when needed, served as facilitating or inhibiting factors to evidence-based practice. Taking these into account, implementation of TBTech included supply chain management, provider training on clinical knowledge, hardware purchase, and maintenance and provision of mobile radiology units. Resource barriers included the need for airtime and financial support to maintain the system (DESIRE, Text2MEDLINE).
This review synthesized evidence on the use of mobile technology as a clinical decision support system in Africa. Evidence indicates significant support for using mCDSS to improve health worker performance and service delivery specifically within sub-Saharan Africa. However, evidence is insufficient regarding their effects on the quality of care. Key findings are highlighted in.
Weak study designs, short intervention periods, and small sample sizes may explain this gap, although, even from more robust studies, the link to clinical outcomes is largely lacking . Two studies, however, reported statistically significant (m4Change) and even sustained effects (SMS for Malaria Guidelines) on quality of care and provider behavior respectively, which is similar to reports on the ability of mCDSS to improve adherence to guidelines, evidence-based practice, and patient outcomes [ , ]. Other reviews have reported studies showing effects on guideline adherence or patient outcomes, which were either not statistically significant or suboptimal [ ]. Specific features of computerized decision aids could enhance (eg, content control) or constrain (eg, patient narratives) the quality of decision-making [ ], but we could not establish direct links between study outcomes and features of the mCDSS used. Significant improvement in clinical practice has been shown in decision support systems focused on clinicians and associate clinicians (physician assistants and nurses) [ ]; however, none of the interventions compared perceptions and outcomes across different health worker cadres.
Unsustained enthusiasm regarding mCDSS use reflects the novelty effect, which in addition to perceived risk or reward can influence technological adoption . High expectations or inaccurate perceptions of the capability of mobile devices may explain why some workers used the system more than others, as was the case in the ALMANACH study. It could also be due to short training or intervention periods, limiting ability of users to become familiar with the system, and to modify their expectations. According to Rogers’ theory on the diffusion of innovations [ ], individual, systemic, and innovation-related factors influence the adoption of innovations and their potential to effectively influence systemic change. Perceived usefulness of mCDSS in light of users’ perception on its effect on their workload, alongside other institutional and resource barriers, could have hindered the transition from early to sustained adoption by health care workers. Although the relatively short duration characterizing many mHealth pilots hinder the ability to evaluate rate and effect of adoption over time, a human-centered, multistakeholder approach to design and implement these technologies has been suggested as a way to mitigate resistance and encourage efficient integration into complex environments such as health systems [ , , - ]. Although some of the studies in this review used strategies such as training, supervision, and financial incentives to motivate the adoption and utilization of mCDSS, there were mixed reports about their effectiveness. Direct or indirect supervisory support may additionally trigger the Hawthorne effect, influencing mCDSS adoption. Despite health worker concerns, evidence showed that consultation time was not significantly increased due to these innovations. Future studies need to understand how mCDSS influences workflow patterns—the goal of which is to improve time efficiency while retaining quality services, and they should aim to identify how mHealth innovations can be designed and implemented to effectively become an integral part of the systems in which they are introduced.
In a study on factors that influence decision-making of frontline health workers in Ghana, health workers’ tacit knowledge (mind-lines) was the default mode for clinical decision-making, with guidelines used only when they were easily accessible and simple to use . The risk of overreliance on the recommendations of mCDSS (e-lines) above provider knowledge and experience, and the conflict that could result has been established in the discussions on limitations of decision support systems [ ]. However, there is equal need to consider that mind-lines of health workers may be inaccurate and shaped by flawed perceptions, insufficient clinical training, and sociocultural norms [ ]. The flexibility to override decision support recommendations may therefore need to be balanced with system accuracy and training or experience of users.
Findings that providers were more engaged in the care process during mCDSS use contradict anecdotal perceptions that interpersonal relationships are decreased with the use of electronic devices. Although inconclusive, whereas these effects on improved patient-provider relationships could be due to improved adherence to standard evidence-based practice, they could also be purely psychological and inflated. Future before-after studies that assess attitudinal and interpersonal changes are therefore needed.
There were no additional studies reporting the use of PBI on implementation and use of mCDSS in sub-Saharan Africa. A US study which included financial incentives (US $500-800) to nurses and clinicians over a 6-month period reported that use of the intervention was moderately sustained even after the incentives were stopped . Other studies in high-resource contexts have highlighted the beneficial role of incentives at a facility level [ ]. In one country site of the QUALMAT study, financial (€4297) and nonfinancial (trophies, a camera, a cell phone, and acknowledgment letters) incentives were provided at facility and individual levels respectively (p.34) [ ]. Although these may have stimulated use of mCDSS, quality of care did not improve. Further investigation is needed regarding the benefits of financial or nonfinancial incentives in implementing and sustaining mCDSS use, and at what level PBI are most effective. This also highlights the multiplicity of factors that need to be taken into account to achieve effective clinical decision-making support interventions.
Recommendations for Policy, Practice and Research
A major concern of policy makers regarding added benefits of adopting mHealth is related to its cost and cost-effectiveness. Although only 2 of the 11 studies reported cost implications, willingness of stakeholders to share costs is important for continuity and sustainability. Studies that made use of personal phones of health workers (Text Messaging of Malaria Guidelines, txt2MEDLINE) utilized an indirect form of cost sharing. Assessment of stakeholders’ willingness-to-pay or cost-sharing models could prompt consideration for scaling-up successful pilot interventions. Evidence points to low-cost implications and higher acceptability with SMS-based mCDSS. A Chinese study found that compared with standard paper formats, text messages were about 280 times cheaper for stimulating guideline use . Although there was agreement on the ease of its use, most respondents found that the messages, which were received once daily three times a week, were too short and infrequent. It is crucial to conduct additional studies that show how and when timing, frequency, and length of text message mCDSS interventions are most suitable. Regular updates of decision support software could also minimize the risk of information being perceived as redundant.
Clinical decision-making is only one aspect of the continuum of care. Success of using electronic support as a “magic” tool is hampered by other deficiencies in the health system such as not being able to act on recommendations . This may possibly explain suboptimal effects on quality of service delivery. The extent to which mCDSS increases competencies of lower cadre health workers needs to be investigated so that task-shifting strategies can better leverage technological innovation. Rigorous evaluation methodology could shed more light on outcome and impact of the use of mHealth for clinical decision support especially taking into consideration different contexts, various cadres of health workers, and their levels of experience and training. As health care systems are increasingly incorporating technological and ICT-based interventions into routine practice, training of all health professionals should be adapted to include this competence.
Although the evidence in this review spans interventions executed within the last ten years, resources did not allow us to engage in translations of articles in other languages, which implies that we may have excluded some relevant articles from French-speaking countries. Additionally, although we recognized that we may have gained more insight into the different interventions if we had included a consultation stage in the review process , due to time constraints, we did not contact study authors for additional information or further ongoing research. In contrast to systematic reviews, the absence of quality assessment of papers included in scoping reviews makes findings hard to generalize and the effectiveness of studies difficult to weigh [ ]. Despite these limitations, we believe that the breadth and depth of evidence presented here is sufficiently relevant for the aims of this review.
The volume of evidence presented on the use of mobile technology as a clinical decision support system in sub-Saharan Africa is an indication of growth in the domain and its potential for improving health service delivery in low-resource settings. Several evidence gaps need to be addressed, including specific mechanisms underlying use, sustainability, and effects of mCDSS on quality of care and their ability to be fully integrated into routine practice. In light of the effect that differences in health worker cadre, training, and intervention context could have on utilization and outcomes of mCDSS, future research should adopt comparative analyses in order to identify for whom these programs work best. It is also needful to understand in what contexts, why, how, and at what costs, mCDSS lead to changes in health worker performance. Although quality of service delivered by these interventions on a clinical and individual level is yet to be fully explored, the evidence gathered is useful for informing future policy, practice, and research.
The authors would like to thank Ralph de Vries, Vrije Universiteit Library, for his assistance and guidance in refining the search strategy and modifying it to fit the parameters of the various databases. This review was supported by the Erasmus Mundus Joint Doctorate Fellowship Specific Grant Agreement 2015-1595, which IOOA is a beneficiary of.The funding agency had no role in study design, analysis, or preparation of the manuscript.
IOOA conceived, designed, and performed the review with support from MZ and BJAA. IOOA drafted the manuscript and MZ, BJAA, VDB, and JvR contributed to its revision. All authors have approved the final manuscript.
Conflicts of Interest
Multimedia Appendix 1
Search strategy.PDF File (Adobe PDF File), 20KB
Multimedia Appendix 2
Search strategy for different databases.PDF File (Adobe PDF File), 59KB
Multimedia Appendix 3
Detailed profile of included studies.PDF File (Adobe PDF File), 120KB
- Hagan D, Uggowitzer S. WHO.: The Partnership for Maternal, Newborn & Child Health (PMNCH); 2014. Information and Communication Technologies for Women's and Children's Health: A Planning Workbook URL: http://www.who.int/pmnch/knowledge/publications/ict_mhealth.pdf [accessed 2016-11-22] [WebCite Cache]
- Bashshur R, Shannon G, Krupinski E, Grigsby J. The taxonomy of telemedicine. Telemed J E Health 2011;17(6):484-494. [CrossRef] [Medline]
- Aker JC, Mbiti IM. Mobile phones and economic development in Africa. J Economic Perspect 2010 Aug;24(3):207-232. [CrossRef]
- Betjeman TJ, Soghoian SE, Foran MP. mHealth in Sub-Saharan Africa. Int J Telemed Appl 2013;2013:482324. [CrossRef]
- Tamrat T, Kachnowski S. Special delivery: an analysis of mHealth in maternal and newborn health programs and their outcomes around the world. Matern Child Health J 2012 Jul;16(5):1092-1101. [CrossRef] [Medline]
- Ericsson. Ericsson. 2015. Ericsson Mobility Report Sub-Saharan Africa URL: https://www.ericsson.com/res/docs/2015/mobility-report/emr-nov-2015-regional-report-sub-saharan-africa.pdf [accessed 2016-11-22] [WebCite Cache]
- Agarwal S, Perry HB, Long L, Labrique AB. Evidence on feasibility and effective use of mHealth strategies by frontline health workers in developing countries: systematic review. Trop Med Int Health 2015 Aug;20(8):1003-1014 [FREE Full text] [CrossRef] [Medline]
- Fulton BD, Scheffler RM, Sparkes SP, Auh EY, Vujicic M, Soucat A. Health workforce skill mix and task shifting in low income countries: a review of recent evidence. Hum Resour Health 2011 Jan 11;9:1 [FREE Full text] [CrossRef] [Medline]
- Peiris DP, Joshi R, Webster RJ, Groenestein P, Usherwood TP, Heeley E, et al. An electronic clinical decision support tool to assist primary care providers in cardiovascular disease risk management: development and mixed methods evaluation. J Med Internet Res 2009;11(4):e51 [FREE Full text] [CrossRef] [Medline]
- Thomas KW, Dayton CS, Peterson MW. Evaluation of internet-based clinical decision support systems. J Med Internet Res 1999;1(2):E6 [FREE Full text] [CrossRef] [Medline]
- Syrowatka A, Krömker D, Meguerditchian AN, Tamblyn R. Features of computer-based decision aids: systematic review, thematic synthesis, and meta-analyses. J Med Internet Res 2016 Jan 26;18(1):e20 [FREE Full text] [CrossRef] [Medline]
- Martínez-Pérez B, de la Torre-Díez I, López-Coronado M, Sainz-de-Abajo B, Robles M, García-Gómez JM. Mobile clinical decision support systems and applications: a literature and commercial review. J Med Syst 2014 Jan;38(1):4. [CrossRef] [Medline]
- Hall CS, Fottrell E, Wilkinson S, Byass P. Assessing the impact of mHealth interventions in low- and middle-income countries--what has been shown to work? Glob Health Action 2014;7:25606 [FREE Full text] [Medline]
- Amoakoh-Coleman M, Borgstein AB, Sondaal SF, Grobbee DE, Miltenburg AS, Verwijs M, et al. Effectiveness of mHealth interventions targeting health care Workers to improve pregnancy outcomes in low- and middle-income countries: a systematic review. J Med Internet Res 2016 Aug 19;18(8):e226 [FREE Full text] [CrossRef] [Medline]
- Gurman TA, Rubin SE, Roess AA. Effectiveness of mHealth behavior change communication interventions in developing countries: a systematic review of the literature. J Health Commun 2012;17(Suppl 1):82-104. [CrossRef] [Medline]
- Kaphle S, Chaturvedi S, Chaudhuri I, Krishnan R, Lesh N. Adoption and usage of mHealth technology on quality and experience of care provided by frontline workers: observations from rural India. JMIR Mhealth Uhealth 2015 May 28;3(2):e61 [FREE Full text] [CrossRef] [Medline]
- Aranda-Jan CB, Mohutsiwa-Dibe N, Loukanova S. Systematic review on what works, what does not work and why of implementation of mobile health (mHealth) projects in Africa. BMC Public Health 2014;14:188 [FREE Full text] [CrossRef] [Medline]
- Källander K, Tibenderana JK, Akpogheneta OJ, Strachan DL, Hill Z, ten Asbroek AH, et al. Mobile health (mHealth) approaches and lessons for increased performance and retention of community health workers in low- and middle-income countries: a review. J Med Internet Res 2013;15(1):e17 [FREE Full text] [CrossRef] [Medline]
- Bediang G, Bagayoko CO, Geissbuhler A. Medical decision support systems in Africa. Yearb Med Inform 2010:47-54. [Medline]
- Arksey H, O'Malley L. Scoping studies: towards a methodological framework. Int J Soc Res Methodol 2005 Feb;8(1):19-32. [CrossRef]
- Levac D, Colquhoun H, O'Brien KK. Scoping studies: advancing the methodology. Implement Sci 2010;5:69 [FREE Full text] [CrossRef] [Medline]
- World Health Organization. WHO. Classifying health workers: Mapping occupations to the international standard classification URL: http://www.who.int/hrh/statistics/Health_workers_classification.pdf [accessed 2016-11-22] [WebCite Cache]
- Tiffen J, Corbridge SJ, Slimmer L. Enhancing clinical decision making: development of a contiguous definition and conceptual framework. J Prof Nurs 2014;30(5):399-405. [CrossRef] [Medline]
- Committee on Quality Health Care in America, Institute of Medicine. Crossing the quality chasm: a new health system for the 21st century. Washington (DC): National Academies Press (US); 2001.
- McNabb M, Chukwu E, Ojo O, Shekhar N, Gill CJ, Salami H, et al. Assessment of the quality of antenatal care services provided by health workers using a mobile phone decision support application in northern Nigeria: a pre/post-intervention study. PLoS One 2015;10(5):e0123940 [FREE Full text] [CrossRef] [Medline]
- Vedanthan R, Blank E, Tuikong N, Kamano J, Misoi L, Tulienge D, et al. Usability and feasibility of a tablet-based Decision-Support and Integrated Record-keeping (DESIRE) tool in the nurse management of hypertension in rural western Kenya. Int J Med Inform 2015 Mar;84(3):207-219 [FREE Full text] [CrossRef] [Medline]
- Researchgate. 2010. CommCare: Automated Quality Improvement To Strengthen Community-Based Health URL: https://www.researchgate.net/profile/Theodore_Svoronos/publication/268198360_CommCare_Automated_Quality_Improvement_To_Strengthen_Community-Based_Health/links/5485e4780cf2ef3447892691.pdf [accessed 2016-11-22] [WebCite Cache]
- Ginsburg AS, Delarosa J, Brunette W, Levari S, Sundt M, Larson C, et al. mPneumonia: development of an innovative mHealth application for diagnosing and treating childhood pneumonia and other childhood illnesses in low-resource settings. PLoS One 2015;10(10):e0139625 [FREE Full text] [CrossRef] [Medline]
- Horner V, Rautenbach P, Mbananga N, Mashamba T, Kwinda H. An e-health decision support system for improving compliance of health workers to the maternity care protocols in South Africa. Appl Clin Inform 2013;4(1):25-36 [FREE Full text] [CrossRef] [Medline]
- Catalani C, Green E, Owiti P, Keny A, Diero L, Yeung A, et al. A clinical decision support system for integrating tuberculosis and HIV care in Kenya: a human-centered design approach. PLoS One 2014;9(8):e103205 [FREE Full text] [CrossRef] [Medline]
- Armstrong K, Liu F, Seymour A, Mazhani L, Littman-Quinn R, Fontelo P, et al. Evaluation of txt2MEDLINE and development of short messaging service-optimized, clinical practice guidelines in Botswana. Telemed J E Health 2012;18(1):14-17. [CrossRef] [Medline]
- Shao AF, Rambaud-Althaus C, Samaka J, Faustine AF, Perri-Moore S, Swai N, et al. New algorithm for managing childhood illness using mobile technology (ALMANACH): a controlled non-inferiority study on clinical outcome and antibiotic use in Tanzania. PLoS One 2015a;10(7):e0132316 [FREE Full text] [CrossRef] [Medline]
- Shao AF, Rambaud-Althaus C, Swai N, Kahama-Maro J, Genton B, D'Acremont V, et al. Can smartphones and tablets improve the management of childhood illness in Tanzania? A qualitative study from a primary health care worker's perspective. BMC Health Serv Res 2015b Apr 02;15:135 [FREE Full text] [CrossRef] [Medline]
- Mitchell M, Getchell M, Nkaka M, Msellemu D, Van Esch J, Hedt-Gauthier B. Perceived improvement in integrated management of childhood illness implementation through use of mobile technology: qualitative evidence from a pilot study in Tanzania. J Health Commun 2012;17(Suppl 1):118-127. [CrossRef] [Medline]
- Mitchell M, Hedt-Gauthier BL, Msellemu D, Nkaka M, Lesh N. Using electronic technology to improve clinical care - results from a before-after cluster trial to evaluate assessment and classification of sick children according to Integrated Management of Childhood Illness (IMCI) protocol in Tanzania. BMC Med Inform Decis Mak 2013 Aug 27;13:95 [FREE Full text] [CrossRef] [Medline]
- DeRenzi B, Lesh N, Parikh T, Sims C, Maokla W, Chemba M, et al. e-IMCI: Improving Pediatric Health Care in Low-Income Countries. In: Proceeding of the twenty-sixth annual SIGCHI conference on Human factors in computing systems. New York, NY, USA: ACM; 2008 Presented at: Conference on Human Factors in Computing Systems; April 5-10; Florence, Italy p. 753-762. [CrossRef]
- Jones CO, Wasunna B, Sudoi R, Githinji S, Snow RW, Zurovac D. “Even if you know everything you can forget”: health worker perceptions of mobile phone text-messaging to improve malaria case-management in Kenya. PLoS One 2012;7(6):e38636 [FREE Full text] [CrossRef] [Medline]
- Zurovac D, Larson BA, Sudoi RK, Snow RW. Costs and cost-effectiveness of a mobile phone text-message reminder programmes to improve health workers' adherence to malaria guidelines in Kenya. PLoS One 2012;7(12):e52045 [FREE Full text] [CrossRef] [Medline]
- Zurovac D, Sudoi RK, Akhwale WS, Ndiritu M, Hamer DH, Rowe AK, et al. The effect of mobile phone text-message reminders on Kenyan health workers' adherence to malaria treatment guidelines: a cluster randomised trial. Lancet 2011 Aug 27;378(9793):795-803 [FREE Full text] [CrossRef] [Medline]
- Blank A, Prytherch H, Kaltschmidt J, Krings A, Sukums F, Mensah N, et al. “Quality of prenatal and maternal care: bridging the know-do gap” (QUALMAT study): an electronic clinical decision support system for rural Sub-Saharan Africa. BMC Med Inform Decis Mak 2013 Apr 10;13:44 [FREE Full text] [CrossRef] [Medline]
- Dalaba MA, Akweongo P, Williams J, Saronga HP, Tonchev P, Sauerborn R, et al. Costs associated with implementation of computer-assisted clinical decision support system for antenatal and delivery care: case study of Kassena-Nankana district of northern Ghana. PLoS One 2014;9(9):e106416 [FREE Full text] [CrossRef] [Medline]
- Dalaba MA, Akweongo P, Aborigo RA, Saronga HP, Williams J, Blank A, et al. Cost-effectiveness of clinical decision support system in improving maternal health care in Ghana. PLoS One 2015;10(5):e0125920 [FREE Full text] [CrossRef] [Medline]
- Mensah N, Sukums F, Awine T, Meid A, Williams J, Akweongo P, et al. Impact of an electronic clinical decision support system on workflow in antenatal care: the QUALMAT eCDSS in rural health care facilities in Ghana and Tanzania. Glob Health Action 2015;8:25756 [FREE Full text] [Medline]
- Saronga HP, Dalaba MA, Dong H, Leshabari M, Sauerborn R, Sukums F, et al. Cost of installing and operating an electronic clinical decision support system for maternal health care: case of Tanzania rural primary health centres. BMC Health Serv Res 2015 Apr 02;15:132 [FREE Full text] [CrossRef] [Medline]
- Zakane SA, Gustafsson LL, Tomson G, Loukanova S, Sié A, Nasiell J, et al. Guidelines for maternal and neonatal “point of care”: needs of and attitudes towards a computerized clinical decision support system in rural Burkina Faso. Int J Med Inform 2014 Jun;83(6):459-469. [CrossRef] [Medline]
- Duysburgh E, Temmerman M, Yé M, Williams A, Massawe S, Williams J, et al. Quality of antenatal and childbirth care in rural health facilities in Burkina Faso, Ghana and Tanzania: an intervention study. Trop Med Int Health 2016 Jan;21(1):70-83. [CrossRef] [Medline]
- Randell R, Mitchell N, Dowding D, Cullum N, Thompson C. Effects of computerized decision support systems on nursing performance and patient outcomes: a systematic review. J Health Serv Res Policy 2007 Oct;12(4):242-249. [CrossRef] [Medline]
- Kawamoto K, Houlihan CA, Balas EA, Lobach DF. Improving clinical practice using clinical decision support systems: a systematic review of trials to identify features critical to success. Br Med J 2005 Apr 2;330(7494):765 [FREE Full text] [CrossRef] [Medline]
- Castillo RS, Kelemen A. Considerations for a successful clinical decision support system. Comput Inform Nurs 2013 Jul;31(7):319-26; quiz 327. [CrossRef] [Medline]
- Wells JD, Campbell DE, Valacich JS, Featherman M. The effect of perceived novelty on the adoption of information technology innovations: a risk/reward perspective. Decision Sciences 2010;41(4):813-843. [CrossRef]
- Rogers EM. Diffusion of innovations. New York: Free Press; 2003.
- Oduro-Mensah E, Kwamie A, Antwi E, Amissah BS, Bainson HM, Marfo B, et al. Care decision making of frontline providers of maternal and newborn health services in the greater Accra region of Ghana. PLoS One 2013;8(2):e55610 [FREE Full text] [CrossRef] [Medline]
- Chandler CI, Jones C, Boniface G, Juma K, Reyburn H, Whitty CJ. Guidelines and mindlines: why do clinical staff over-diagnose malaria in Tanzania? A qualitative study. Malar J 2008 Apr 02;7:53 [FREE Full text] [CrossRef] [Medline]
- O'Connor PJ, Sperl-Hillen JM, Rush WA, Johnson PE, Amundson GH, Asche SE, et al. Impact of electronic health record clinical decision support on diabetes care: a randomized trial. Ann Fam Med 2011;9(1):12-21 [FREE Full text] [CrossRef] [Medline]
- Abebe NA, Capozza KL, Des Jardins TR, Kulick DA, Rein AL, Schachter AA, et al. Considerations for community-based mHealth initiatives: insights from three Beacon Communities. J Med Internet Res 2013;15(10):e221 [FREE Full text] [CrossRef] [Medline]
- Duysburgh E. ICRH. Ghent: ICRH Monographs; 2016. Quality of Maternal and Infant Care in sub-Saharan Africa: Challenges and Opportunities URL: http://icrh.org/sites/default/files/Els%20Duysburgh_Monograph.pdf [accessed 2016-11-04]
- Chen Y, Yang K, Jing T, Tian J, Shen X, Xie C, et al. Use of text messages to communicate clinical recommendations to health workers in rural China: a cluster-randomized trial. Bull World Health Organ 2014 Jul 01;92(7):474-481 [FREE Full text] [CrossRef] [Medline]
|ANC: antenatal care|
|Bacis: Basic Antenatal Care Information System|
|DESIRE: Decision Support and Integrated Record-Keeping|
|eIMCI: electronic Integrated Management of Childhood Illness|
|ICT: information and communications technology|
|mCDSS: mobile clinical decision support system|
|mHealth: mobile health|
|PBI: performance-based incentives|
|SMS: short messaging service|
|QUALMAT: Quality of Maternal and Prenatal Care|
Edited by C Dias; submitted 17.12.16; peer-reviewed by K Källander, E Krupinski; comments to author 09.02.17; revised version received 17.02.17; accepted 21.02.17; published 23.03.17
©Ibukun-Oluwa Omolade Adepoju, Bregje Joanna Antonia Albersen, Vincent De Brouwere, Jos van Roosmalen, Marjolein Zweekhorst. Originally published in JMIR Mhealth and Uhealth (http://mhealth.jmir.org), 23.03.2017.
This is an open-access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/2.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in JMIR mhealth and uhealth, is properly cited. The complete bibliographic information, a link to the original publication on http://mhealth.jmir.org/, as well as this copyright and license information must be included.