Published on in Vol 7, No 9 (2019): September
1 Department of Social and Political Science, Bocconi University, Milan, Italy
2 Centre for Research on Health and Social Care Management, SDA Bocconi School of Management, Bocconi University, Milan, Italy
3 School of Management, QUT Business School, Queensland University of Technology, Brisbane, Australia
4 Healthwise, Boise, ID, United States
5 Engaging Patient Strategy, Boise, ID, United States
6 School of Medicine, Faculty of Health Sciences, University of Adelaide, Adelaide, Australia