Published on in Vol 9 , No 10 (2021) :October
Preprints (earlier versions) of this paper are
available at
https://preprints.jmir.org/preprint/26358, first published
.

1 Department of Information Technology, Faculty of Informatics and Design, Cape Peninsula University of Technology, Cape Town, ZA
2 Graduate Centre for Management, Faculty of Business and Management Services, Cape Peninsula University of Technology, Cape Town, ZA
*these authors contributed equally