Addressing Implementation Challenges to Digital Care Delivery for Adults With Multiple Chronic Conditions: Stakeholder Feedback in a Randomized Controlled Trial

Kelly Williams   ^{1 *} , MPH, PhD ;   Sarah Markwardt   ^{1 *} , MID ;   Shannon M Kearney   ^{1 *} , CPH, MPH, DrPH ;   Jordan F Karp   ^{2 *} , MD ;   Kevin L Kraemer   ^{2 *} , MD ;   Margaret J Park   ^{3 *} , MDiv ;   Paul Freund   ^{4 *} , MEd ;   Andrew Watson   ^{5 *} , FACS, M. Litt, MD ;   James Schuster   ^{1 *} , MBA, MD ;   Ellen Beckjord   ^{1 *} , PhD, MPH

¹ UPMC Center for High-Value Health Care, Insurance Services Division, UPMC, Pittsburgh, PA, United States

² Department of Psychiatry, College of Medicine-Tucson, University of Arizona, Tuscon, AZ, United States

³ Community Wellness Consultancy, Pittsburgh, PA, United States

⁴ Consumer Action Response Team of Allegheny County, NAMI Keystone Pennsylvania, Pittsburgh, PA, United States

⁵ Department of Surgery, UPMC, Pittsburgh, PA, United States

*all authors contributed equally