Published on in Vol 13 (2025)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/77973, first published .
Implementation and Evaluation of a Virtual Transitional Care Intervention Using Automated Text Messaging and Virtual Visits After Emergency Department Discharges: Retrospective Cohort Study

Implementation and Evaluation of a Virtual Transitional Care Intervention Using Automated Text Messaging and Virtual Visits After Emergency Department Discharges: Retrospective Cohort Study

Implementation and Evaluation of a Virtual Transitional Care Intervention Using Automated Text Messaging and Virtual Visits After Emergency Department Discharges: Retrospective Cohort Study

Grace Lee   1, 2 , BA ;   Courtenay Bruce   2, 3 , MA, JD ;   Tariq Nisar   2 , MPH ;   Brendan Holderread   1, 2 , MD ;   Sarah Pletcher   1, 2, 4 , MD, MHCDS ;   Ngoc Anh Nguyen   1, 2, 5 , MD

1 Center for Connected Care, Innovation & Implementation - Research, Houston Methodist Hospital, Houston, TX, United States

2 Houston Methodist Academic Institute, Houston Methodist Hospital, Houston, TX, United States

3 System Quality & Patient Safety, Houston Methodist Hospital, Houston, TX, United States

4 Department of Surgery, Houston Methodist Hospital, Houston, TX, United States

5 Department of Medicine, Houston Methodist Hospital, Houston, TX, United States

Corresponding Author:

  • Ngoc Anh Nguyen, MD
  • Center for Connected Care, Innovation & Implementation - Research
  • Houston Methodist Hospital
  • 6445 Main Street
  • Houston, TX 77030
  • United States
  • Phone: 1 7137931851
  • Email: nanguyen@houstonmethodist.org