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Published on in Vol 14 (2026)

This is a member publication of University College London (Jisc)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/85575, first published .
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User-Reported Issues With Mental Health Apps: Machine-Assisted Topic Analysis of Social Media Posts

User-Reported Issues With Mental Health Apps: Machine-Assisted Topic Analysis of Social Media Posts

Jack Bolter   1 , MSc ;   Trisevgeni Papakonstantinou   2 , MSc ;   Paulina Bondaronek   3 , PhD

1 Department of Psychology, School of Social Sciences, University of Westminster, London, United Kingdom

2 Department of Computer Science, University College London, London, United Kingdom

3 Institute of Health Informatics, University College London, London, United Kingdom

Corresponding Author:

  • Paulina Bondaronek, PhD
  • Institute of Health Informatics
  • University College London
  • 222 Euston Road
  • London NW1 2DA
  • United Kingdom
  • Phone: 44 07742966769
  • Email: p.bondaronek@ucl.ac.uk