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The Effectiveness of a Custom AI Chatbot for Type 2 Diabetes Mellitus Health Literacy: Development and Evaluation Study

The Effectiveness of a Custom AI Chatbot for Type 2 Diabetes Mellitus Health Literacy: Development and Evaluation Study

In total, 2 evaluations were conducted: one involved a series of curated questions related to diabetes self-management using a similar methodology to that used by Hernandez et al [14], and the second involved a simulated clinical consultation conversation using a similar methodology to that used by Sng et al [19]. The chatbot’s responses were assessed based on 2 primary dimensions: appropriateness and source attribution.

Anthony Kelly, Eoin Noctor, Laura Ryan, Pepijn van de Ven

J Med Internet Res 2025;27:e70131