e.g. mhealth
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Skip search results from other journals and go to results- 2 JMIR mHealth and uHealth
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Rapport Building in Written Crisis Services: Qualitative Content Analysis
As part of a larger study focused on building best practices for written hotlines, we worked with a child maltreatment-focused text or chat hotline. This analysis aims to categorize crisis counselors’ efforts to build rapport and convey active listening in written conversations. Using these categories, we identified characteristics associated with successful conversations, as reported by help-seekers.
J Med Internet Res 2024;26:e42049
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For the chat responses, participants responded to the sleep question sent at 9 AM in an average of 5 hours and 11 minutes, 288 (53.0%) responded within an average of 3 hours, and 505 (93.0%) responded within an average of 15 hours; 38 (7.0%) participants responded after an average of 15 hours (Table 2).
Average chat response times by the study participants (N=543).
JMIR Mhealth Uhealth 2023;11:e49144
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If a vital sign is out of the appropriate physiological range, feedback is provided to the patient and can also be shared with an assigned clinician, who could then contact the patient by chat or phone. At any time, the patient could also initiate a chat conversation with the assigned clinician. A built-in daily health check can assess COVID-19 symptoms with the aim of determining the severity of the symptoms and the need for emergency medical support.
JMIR Mhealth Uhealth 2021;9(6):e25021
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In June 2010, the telephone helpline for problem gambling Joueurs Info Service (JIS) was implemented, followed by the real-time chat website in May 2013. Throughout this study, the term “contact” refers to any contact with the JIS and does not distinguish between phone calls to the helpline and the use of real-time chat. The medium is specified whenever necessary.
JMIR Form Res 2020;4(5):e13388
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chatThe Addition of Asynchronous Chat-Based Coaching to a Digital Behavioral Health Tool Promotes Support
iproc 2018;4(2):e11797
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We excluded studies if the intervention was not primarily based on synchronous text-based communication, such as when the main mode of communication was spoken communication (eg, telephone) or face-to-face communication (eg, video chat and in-person therapy session). Studies were also excluded if the format was not one-on-one, such as group dialogue (eg, a psychologist moderates an online group discussion in a chat-room).
J Med Internet Res 2017;19(8):e267
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