Published on in Vol 10, No 8 (2022): August
1 School of Business and Management, University College Ghent, Ghent, Belgium
2 Strategic Policy Cell, Ghent University Hospital, Ghent, Belgium
3 Department of Marketing, Innovation and Organisation, Faculty of Economics and Business Administration, Ghent University, Ghent, Belgium
4 Department of Marketing, Faculty of Economics and Business, Catholic University of Leuven, Leuven, Belgium
5 Center for Service Intelligence, Ghent University, Ghent, Belgium
6 Multidisciplinary Pain Center, Ghent University Hospital, Ghent, Belgium
7 Department of Public Health and Primary Care, Faculty of Medicine and Health Sciences, Ghent University, Ghent, Belgium
*these authors contributed equally