Published on in Vol 10 , No 8 (2022) :August

1 School of Business and Management, University College Ghent, Ghent, BE
2 Strategic Policy Cell, Ghent University Hospital, Ghent, BE
3 Department of Marketing, Innovation and Organisation, Faculty of Economics and Business Administration, Ghent University, Ghent, BE
4 Department of Marketing, Faculty of Economics and Business, Catholic University of Leuven, Leuven, BE
5 Center for Service Intelligence, Ghent University, Ghent, BE
6 Multidisciplinary Pain Center, Ghent University Hospital, Ghent, BE
7 Department of Public Health and Primary Care, Faculty of Medicine and Health Sciences, Ghent University, Ghent, BE
*these authors contributed equally