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This paper is in the following e-collection/theme issue:

Usability of Apps and User Perceptions of mHealth (1806) Participatory Medicine & E-Patients (1000) Personal Health Records, Patient-Accessible Electronic Health Records, Patient Portals (1027) Adoption and Change Management of eHealth Systems (1131) mHealth in a Clinical Setting (1164) Registered Report (1548)

Published on in Vol 14 (2026)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/95294, first published .
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Accessing Germany’s Electronic Patient Record Through Health Insurer–Provided Apps: Qualitative Interview Study

Accessing Germany’s Electronic Patient Record Through Health Insurer–Provided Apps: Qualitative Interview Study

Authors of this article:

Susann May1, 2 Author Orcid Image ;   Manuela Marquardt3 Author Orcid Image ;   Gina Barzen1, 4 Author Orcid Image ;   Frances Seifert1 Author Orcid Image ;   Mary Nyarko1 Author Orcid Image ;   Antonia Niemeyer1 Author Orcid Image ;   Sonja Gscheidle1 Author Orcid Image ;   Liane Schenk3 Author Orcid Image ;   Sebastian Spethmann1, 4 Author Orcid Image ;   Felix Muehlensiepen1, 2 Author Orcid Image
Article Authors Cited by Tweetations Metrics

Susann May   1, 2 , Dr rer medic, MPH ;   Manuela Marquardt   3 , MA ;   Gina Barzen   1, 4 , Dr med ;   Frances Seifert   1 , MSc ;   Mary Nyarko   1 , MPH ;   Antonia Niemeyer   1 , MPH ;   Sonja Gscheidle   1 , MSc ;   Liane Schenk   3 , Prof Dr ;   Sebastian Spethmann   1, 4 * , Prof Dr ;   Felix Muehlensiepen   1, 2 * , PD, Dr rer medic

1 German Heart Center at Charité – University Medical Center Berlin, corporate member of Freie Universität Berlin and Humboldt-Universität zu Berlin, Berlin, Berlin, Germany

2 User Experience in Digital Health Lab, Center for Health Services Research, Brandenburg Medical School Theodor Fontane, Rüdersdorf, Germany

3 Institute of Medical Sociology and Rehabilitation Science, Charité - Universitätsmedizin Berlin, Berlin, Berlin, Germany

4 DZHK (German Centre for Cardiovascular Research), Berlin, Germany

*these authors contributed equally

Corresponding Author:

  • Susann May, Dr rer medic, MPH
  • German Heart Center at Charité – University Medical Center Berlin, corporate member of Freie Universität Berlin and Humboldt-Universität zu Berlin
  • Chariteplatz 1
  • Berlin, Berlin 10117
  • Germany
  • Phone: 49 30 450 513
  • Email: susann.may@dhzc-charite.de